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OneMain Financial

  1. Illinois
  2. Joliet Finance

Reviews, get directions and contact details for OneMain Financial

Story

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. With roots in lending that date back to 1912, we have been helping people achieve their goals and dreams for generations. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.

Address: 1701 N Larkin Ave #503, Crest Hill, IL 60403, USA
Phone: (815) 744-2436
State: Illinois
Zip Code: 60403


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Reviews
My spouse and I began a while back with One Main Financial. When I lost my job they assisted me in every which way to make sure we could still afford to make the payments. After my husband was disabled although we chose not to get the disability, they again stepped in and up to assist me alone in making sure the payment(s) were completed. I thank them every time my date comes around because if I forget or delay they understand and are always patient and once the payment is made they only have kind words. I would recommend to anyone.
9 years ago (14-06-2017)
BEWARE - I DO NOT RECOMMEND ONE MAIN FINANCIAL!!! They are almost just as bad as payday loans! When you apply for a loan, they don't provide you with an amortization schedule so you can see how your payments are being applied. I called to pay my loan off early, only to find out that almost all my payments were applied to interest. So my payoff amount was higher than the original amount I borrowed! Over 86% of my payments went to interest only. I know that many loans charge you more interest up front, but this is ridiculous. When I requested a copy of the amortization schedule, I was told they have to "special order" it from headquarters. I indicated that the payoff amount seemed high, and I simply wanted to know how much of my payments had been applied to principal and how much was applied to interest. The employee then started raising her voice and became argumentative with me! I was not loud or rude toward her, I just wanted to know the breakdown of my payments. After that I asked to speak with the manager. Unfortunately, he was no help either. The manager, Patrick, told me that he did not know the breakdown of principal to interest on my payments and he was not even sure if he could obtain that information from headquarters. He told me that he has never had that request before. Really??? I highly suggest that you request an amortization schedule BEFORE you sign the loan paperwork, so that you can see exactly how much interest they are charging you. It's ridiculous. You will probably want to go elsewhere or not take the loan at all because it is not worth it to borrow from these people! I should have known better than to sign the loan without completely understanding the payments and interest, so lesson learned on my part. The bad customer service just added insult to injury. NEVER AGAIN!
9 years ago (02-06-2017)
They work with you and treat you right. They have are ready to help you. When you can ask a question and get the right answer and they can show you and go over everything. Thank you Kim Galvan
10 years ago (02-02-2017)
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