Ontario Smiles Dentistry and Orthodontics

Reviews, get directions and contact details for Ontario Smiles Dentistry and Orthodontics

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As a dentist in Ontario, we offer modern dentistry at an affordable price. We are proud to be your complete Ontario dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

Address: 4190 E 4th St c, Ontario, CA 91764, USA

Phone: (909) 532-8518

Website

moc.latnedselimsoiratno@elims

State: California

City: Ontario

Zip Code: 91764

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Reviews

I wish it was possible to give zero stars. This place is ridiculous. Every negative review you can find for this place is absolutely true. My wife, two sons and I went in for routine exams and ended up being there for almost 3 hours and in that time only one of us was seen. Which might be a blessing in disguise because if they had tried to bill all of us the way they tried to rip off my wife, we'd have left the office in a ton of debt. They said my wife needed a crown and a deep cleaning. My wife has had perfect dental visits for as long as I've  known her and most of her life before that. Except for braces as a teen she's never had any issues with her teeth so the crown sounded strange to me. Considering that a lot of the reviews I've read on yelp said that these people will come up with crazy reasons to do work, we decided to skip the crown and get a second opinion. We were willing to do the deep cleaning that day if the price was reasonable. Imagine my shock when they said the deep cleaning would be around $1100 unless you sign up for the dental plan they offer, which would drop the price to a low, low $650. I couldn't believe how much they wanted to charge. I was so shocked I called another dental office right there in front of the dentist for a quote on a deep cleaning. Imagine my surprise when the other office was only charging $300 for the deep cleaning, without insurance. At this point I knew without a doubt that every horrible review you'll find about this place is 100% true and we decided to leave. There was no way I was going to spend what probably would have amounted to all day waiting for the rest of us to be see and probably thousands of dollars for routine dental work. Stay away from this place at all costs. Check the reviews on yelp and you'll see that they are a lot worse than what you'll find here.

 9 years ago (01-08-2016)

I was a patient for about 6 months. My first visit for an exam and X-rays took about 2-3 hours, most of which was waiting to be seen. The woman who took my x rays was very nice. She did apologize for the hour it took to be seen. 

After X-rays, I waited in the patient chair about 30 more minutes to have the doctor. He told me I had a broken filling and a cavity and would need a crown and needed a deep cleaning and wouldn't let me get a standard cleaning. It took me another 45 minutes then to be seen by someone who would tell me it would cost $800 in co pays to fix it all.

I wasn't happy and went to another dentist who examined me and said she couldn't see any cavities and no broken fillings. She gave me a standard cleaning and scheduled me to see an oral surgeon for taking my wisdom teeth out.

This office just wants your money and will drill anything to get money out of you.

 9 years ago (28-03-2016)

I have good customer service, and the dentist have been awesome with my kids too.

 9 years ago (14-06-2016)

Absolute poor service, I generally advise you to see a more experienced group of expertise. Went in for pain and was seen countless times without getting the pain resolved without the need for more money. There is n
o "customer service" or a such thing as them doing anything wrong. I usually don't write comments, beware! Will be reporting this compay to the  BBB!

 10 years ago (23-12-2015)

Made an appointment to be seen on same day for a painful wisdom tooth than needed to be looked at.  
I was treated very well from start to finish and they explained every step clearly from the X-Rays to getting the tooth pulled (instant relief!).
I wish I was local (travelling from out of state currently) as I would gladly have all future dental work done here without hesitation.

 10 years ago (10-11-2015)

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Ontario Smiles Dentistry and Orthodontics

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