Oral Surgery Office: Jason A DeWitt D.D.S.

Reviews, get directions and contact details for Oral Surgery Office: Jason A DeWitt D.D.S.

Address: 2204 Scott St, Lafayette, IN 47904, USA

Phone: (765) 447-0525

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State: Indiana

Zip Code: 47904

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Reviews

I don't understand why this office has such low reviews. I guess only grumpy people have written reviews so far. From the moment I walked in, the receptionist was very polite, once they called me in everyone was so nice, they explained everything before hand and made sure I was comfortable. My surgeon was Jason A DeWitt and he was such a great guy, very polite, knew what he was doing, and my procedure was quick and pain-free.
After my procedure, my lips were very chapped and I made a comment that the only day I forget my chap stick is the day I need it most. The lady that was there, I believe her name was Kathy or something along those lines (I'm terrible with names), offered me some of their own chap stick. She put some on a Qtip for me to use. She was very nice and caring.
I would highly recommend this office.

 9 years ago (17-12-2016)

I feel bad for my friend, she went to this place to remove her wisdom teeth and had a consultation due to a lip swelling afterward. But, she was treated unfriendly during the consultation. I hope they will improve their service.

 8 years ago (17-05-2017)

Dr. Dewitt was good with my son, and got the job done just fine. But the office staff is very unfriendly and was not helpful when I didn't understand a bill. Had a quote for one amount but got a bill for another! Very disappointed in the quality of service with the office staff.

 8 years ago (05-04-2017)

I was reading the reviews for this place and I thought "It does not sound too bad." The first time I was there, I was willing to tolerate a receptionist who didn't want to do more work than necessary, and floor that needs a little sweeping. The nurses were kind and friendly, and Dr. Coates seemed like a nice person. I was willing to give them a chance and benefit of the doubt until the last incident that really pushed me over the edge. 

I had my two right wisdom teeth taken today by Dr. Coates. Compare to the other two that was done by a different dentist in NC (not an oral surgeon, both were done by local anesthetics), this experience was so different. He was rough. The hot drill touched my lip a few times, which I believe caused a tear and swelling on my lower lip. When I asked him about this later, he got angry and defensive, accusing me of "arguing" with him, and having the "attitude" when he is the dentist with 27 years of experience. He told me that I have latex allergy, when I just had my cavity filled that same week at a different dentist. I was so surprised at such a response, when in fact, I just wanted answers to my questions (like what a normal patient would wanted.) I walked out of the dentist in tears from such treatment.

I believe that, health care providers should be the one to de-escalate situation and not escalate it. Especially with patients who are only worried about her health. Even if I was doing all of the above that he was accusing me of, he should not have spoken unprofessionally to a patient. Health care professionals should kindly answer any questions that patients have. No matter how stupid or simple. In the end, their job is not only to address patient's health needs, but also to educate them. 

I would not recommend Dr. Coates to any one looking for respect and good relationship with their Dentist.

 8 years ago (23-05-2017)

My girlfriend went in after surgery due to an uncomfortable amount swelling. Clearly worried and scared, she was met with a hostile and defensive response from Dr. Coates. He raised his voice at her and became noticeably angered. 

As a healthcare professional, it is your job to manage the situation and concerns of your patients. This did not happen in our experience. In fact, Dr. Coates was very unprofessional in our interaction with him. 

I would strongly advise using a different oral surgeon. I would never refer any friends or family to Dr. Coates.

 8 years ago (17-05-2017)

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Oral Surgery Office: Jason A DeWitt D.D.S.

Reviews, get directions and contact details for Oral Surgery Office: Jason A DeWitt D.D.S.

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