Otero Dental Centers of West Kendall

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Address: 13625 SW 26th St, Miami, FL 33175, USA

Phone: (305) 552-7626

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State: Florida

Zip Code: 33175

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Reviews

I have visited Dr Gonzalez at the West Kendall location and have had a great experience. Though the wait time is not ideal, he takes the time to listen to my questions and I feel confident under his care. I recommend Otero Dental and Dr. Adrian Gonzalez to anyone who wants a pleasant dental experience.

 9 years ago (10-01-2017)

Great staff, very professional. I normally don't leave reviews but man. What an easy going experience. 👍🏼👍🏼

 9 years ago (10-01-2017)

Outstanding place to have dental work done. The staff here are very professional and welcoming. I'm very knit picky when it comes to dental work. I've gone through five different dental offices because of things like: rude staff, impatient and simingly $$$ hungry, out dated equipment, and the list goes on. I recently chipped a tooth, so I decided to give them a call and they were able to squeeze me in the very next day.I was informed about what was to take place and asked if I was ok with everything.The procedure was quick and painless which is a huge plus for me.  After my experience at Otero dental I think I have finally found the best practice in South Florida. Thank you Otero for meeting and exceeding my expectations.

 9 years ago (10-01-2017)

I don't recommend DDS to anyone. I went in for a normal checkup and to clean my teeth and the dentist that checked my teeth told me that I had four cavities and scheduled me to fill them. It was my first time visiting a dentist btw so I didn't know that he had to show me the cavities which he didn't, he just told me to come back another day to get them filled. When I went to get them filled I had to wait 35 min before going inside with an appointment. When I went inside the dentist started drilling me without any anestesia. It started hurting so I asked him if he was going to numb me and he said that it was a simple procedure and that I didn't need anestesia. This was my first time getting a cavity filled so I just endured the pain until he finished and he said to come back after two months because he didn't close two of my cavities because they might be a root canal. When I went back after two months I went with my mom because I told her about my experience and she told me that he had messed up by not numbing me. Again I had to wait like 30 min for them to see me and when the dentist finally called me he immediately got the drill and told me to open my mouth without even explaining anything so I started asking him questions and he started getting annoyed to the point were he started insulting me and my mom. He said that I was anxious and that I needed to see a therapist and raised his voice. I got up and told him that I didn't need to take that from him and I left with him still screaming at me. After that I called my medical insurance company and placed a claim because he hadn't even sealed my molars and I just had them opened. The woman that helped me sent me to another dentist and when they went they took plaques and the man said that my molars were swollen because of what the other dentist had done. When I showed him the plaque that they took in Oteros dental which was just one plaque where you couldn't even see if I had cavities, the new dentist told me that you can't do anything with that plaque and he couldn't believe that that was the only plaque they took. Before I went to Otero Dental I never had any pain on my molars or anywhere. The dentist didn't even show me the cavities and now I have to wait 2 years for my molars to not be swollen so that the new dentist can see if I really have a cavity or if he just made that up. He made me suffer through a cavity filling without using anestesia and after he finished I remember him laughing and sarcastically telling me "it's ok, the torture is over" and laughing. I honestly don't recommend this dentistry place to anyone. It was a traumatic experience for me and I just thought that people should know about it. I didn't know the name of the dentist that did this because he didn't even introduce himself or explain anything, but I checked their site and his name is Dr. Adrian O. Gonzalez.

 9 years ago (09-01-2017)

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