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Reviews, get directions and contact details for Ovation Corporate Travel

Address: 71 5th Ave, New York, NY 10003, USA
Phone: (800) 431-1112
State: New York
City: New York
Zip Code: 10003


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Reviews
Wasted an hour trying to get the contact email for a hotel from one of their reps. The individual I was dealing with either didn't care to read my messages or was so incompetent that it didn't matter whether she did. I eventually had to circumvent the rep and call the hotel to get the proper information. I give 2 stars only because the rep followed up with the proper information 20 minutes after I had already given up hope for their sake. Honestly felt like I was watch Adam Sandler's answer during the climax of Billy Madison, and certainly felt dumber following the interaction.
8 years ago (18-07-2017)
Its an Office. Great Corporate Travel services
8 years ago (18-12-2017)
What a horrible experience my firm had with Ovation Corporate travel services. After the first few weeks of our start up they kept up with their promise. Afterward we did not have any (3) dedicated agents to our account. When our admins called they never got the same agent twice, with extensive reservation to Asia it was very difficult and time consuming when the admin had to repeat everything over and over. Even with the emails they said within 2 hours response time, it took them sometimes 2 days to reply to an email. When we demanded to speak to a supervisor or manager we were told that the supervisor for that account was not available or out that day? We also left a few message to the head of the Financial desk and never received an email or phone call instead a supervisor called in their place.....Horrible just horrible experience...We welcome our new Travel Department with open arms.
10 years ago (11-01-2016)
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