Owens Cycle Inc

Reviews, get directions and contact details for Owens Cycle Inc

About

Owens Cycle sells and services Harley-Davidson motorcycles, Polaris ATVs, Side by Sides, Suzuki ATVs & motorcycles, KTM motorcycles, and Yamaha Watercraft ATVs & motorcycles. We also have a large stock of parts & accessories for all powersports riding.

Story

Owens Cycle, Inc was founded by Dean Owens in 1972. He has built Owens Cycle on passion and commitment to all his customers. He started his business with himself, and has grown it to 23 full time employees and with people who are as passionate to the powersports industry as he is.

Address: 1707 N 1st St, Yakima, WA 98901, USA

Phone: (509) 575-1916

Website

State: Washington

City: Yakima

Zip Code: 98901

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Great place lots of fun and exciting new bikes quads and parts you name It they probably have it for motorcyclists. Great people always friendly atmosphere. They sponsore fun events for the community yearly great company.

 9 years ago (15-03-2018)

Very good experience. Tony was focused and very helpful. Found and purchased the right helmet for me.

 9 years ago (02-03-2018)

I just walked in and they changed my oil while I waited.  Dude working the service counter was great

 9 years ago (21-01-2018)

This dealership is a complete ripoff!!!I paid approx. 8000 dollars to get out of a 6 year contract. On a NEW side by side. They told LIES to make the sale..Less than 100 miles for 8000 dollars.  Is that FAIR???? 
they are NOT looking out for you.  I will write more everytime I make a payment on a  machine I do not have!!!! Iam back to tell you of the time , the day I left the shop, went to the first trail at bethell ridge, got stuck in shallow snow drift. Tried to use the NEW, winch. Hit the button and the entire wire harness, started to SMOKE. Took it RIGHT back, 3 weeks later, I find out the so called mechanic, has screwed a mounting bolt straight into the positive terminal. causing the SHORT!!!I have Many more stories of this dealerships crappy, service.  MORE TO COME!!!!!!I am back to add to my story. Did I also mention I could NOT get any money, or even store credit, for the approximatiy 3,000 dollars in Parts and options that I paid CASH, after the original purchase. Many parts NEW, in the box... I have been dealing with BBB. Also law suit is possible??? Much More to come!!!Let me also add, When I sat down with Mr owen He told me that, 49 years ago, he had 5 employees, and life was, GREAT, NOW he spends the best part of his days, dealing with UNSATISFIED, customers, like ME!!!! That ALONE, should be WARNING!!! More to come....

 9 years ago (07-01-2018)

I just can’t say enough good things about this shop and the staff that Dwayne has hired here.  I had traded in a motorcycle for a Harley they had for sale here and had a great sales experience with Kevin.  

All my questions were answered and those that didn’t have answers were either found for me or I was told that he didn’t know; which is appreciated.  

When you can look your salesman in the eye and ask flat out if they would buy the bike they are trying to sell you and get an instant no BS answer, you know you are dealing with a straight shooter.

I had my bike for just under a couple weeks when I had a failure on the back end while riding.  I was fortunate enough to get my back home in the garage and gave Owen’s a call the next day.  I was told they would have a trailer down that day to pick up the bike and figure out what went wrong.  I happened to be the victim of the last owner unfortunately and it would not have been anything either Owen’s or myself would have been able to know without working on the bike unnecessarily.

None the less, they got my bike fixed and then some.  During the failure there was a small amount of cosmetic damage to the swing arm that they were also able to have replaced for me.

Terry in parts was great about being upfront about the process and the scope of work that would be involved as well as making sure I knew what worst case scenario would be.

I got a call from Jake, who also works in the service side of the business, a week ahead of schedule and was told they would be getting my bike trailered back to my home.

I couldn’t be happier with the outcome and I would have no problem suggesting to anyone I personally know that they deal with Owen’s Harley in Yakima.

I typically err on the side that people are usually willing to help until you give them a good reason not to.

I really feel like this day in age with all the costs involved with correcting the issue I had with my bike; that Owen’s truly did go above and beyond for me which is a breath of fresh air.

 9 years ago (12-06-2017)

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