P-D-Q Dry Clean City

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Address: 8401 Davis Blvd, North Richland Hills, TX 76182, USA

Phone: (817) 503-7788

Website

State: Texas

Zip Code: 76182

Reviews

Heed the warnings that you read for PDQ Cleaners in North Richland Hills, terrible business people with untrained employees.  Their pricing is high and all over the place.  When I asked an employee to explain how my pants and shirts were priced I got the dear in the headlights look, priceless...
I read the reviews but thought I would give them a chance, today was the last straw, over $24.00 for 4 pair of jeans!!!  They took my money and smiled and probably laughed inside, guess the joke is on me.  I do not recommend these cleaners, way too expensive for my budget.

 9 years ago (06-09-2017)

Awful. Older lady that works there is very rude. She is openly rude and mean to her employees. She also hates it when you use a credit card. They do not accept coupons and their prices are high. The place needs updating and looks very dirty.  Overall a terrible experience and there are too many other dry cleaners out there that are much better.

 10 years ago (06-05-2017)

Pricing is what the manager decides to charge. Be prepared for the cost to vary wildly for the same item and for different times.

There is a charge for long shirts, a charge for certain collars, we were once charged different prices for two identical dress shirts from the same manufacturer. Women's pricing is even more complex.

You will never be charged the advertised price that would be competitive. When asked about this, the apologetic counter help, who obviously understand the problem and are not happy to be the ones who deal with this, asked the manager explain the charging system.

Why 3 stars? P-D-Q does a really good job cleaning clothes. In five years I have only had one item they could not clean. 

So weird management pricing but excellent work. 

 11 years ago (09-06-2016)

Well, I gave them about four tries, but I must say they are the worst cleaners I have ever used.  Quality of work seems fine, but the way they charge is atrocious:

1) They don't count your items when you drop them off, nor do they separate laundry from dry cleaning.  This gives them an opportunity to adjust the charges without your prior approval.   And oh yes, you will be surprised with your bill. What you thought was laundry may be billed as dry cleaning.

2) They have ridiculous upcharges such as paying a premium if the buttons are buttoned on your dress shirt.  The upcharge is nearly the same as the cost of laundering the shirt!.  I questioned this and the attendant just said "think about it".  Well I did and I think it's a sham.

Last time I was there I told the attendant I'd find someplace else.  He just said "good luck".  What terrible customer service.

 10 years ago (22-07-2016)

I've been going here almost weekly for 6-8  years because they have never ruined any of my husbands clothes.  Other drycleaners are always messing things up but they have never messed anything of ours up.  They have trained their workers to know me even when I send different caregivers to pick up.  Very pleased with the service.  

 12 years ago (21-07-2015)

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