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Reviews, get directions and contact details for Paciugo

Paciugo
Address: 190 E Stacy Rd Ste 1416 , Allen 75002, TX, US
State: TX
City: Allen
Zip Code: 75002



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Reviews
Loved the staff from the moment we walked in. We were greeted with smiles and amazing customer service. My daughters love going to new & different places for ice cream and sweet treats. Thank you for such a great experience
It's inside which which. That completely surprised me. When I watched him pour hot tap water into my Americano, I was not rude. I simply plaid for my drink, walked out and threw it in the garbage. It's not the kids fault. It's most likely his training. Stop making coffee, sandwich shop. Know your role.
Complete waste of money, time, and health. I was surprised upon arrival that the gelataria is inside of a Which Wich. The time was 8pm, however I was still surprised to see how poor and sad the products appeared which was as if they were about to be thrown out after an entire day of being on display much like food at a cheep Chinese buffet which had been under lights for hours. When the attendant finally came to take my order, in reading the menu on the wall, I ordered gelato cup sizes of "Regolare" however after being asked to repeat myself 3 times over, I was still not understood. Anyway, after sampling the 3 samples, and determining all were indeed not gelato, but low quality ice-cream, I settled with Chocolate Chip Mint for myself and Mango for my date. Our gelato was so disgusting that I think there had to have been cleaning product sprayed into it. The hardness of it was more like chunks of frost scraped from a automobile's windshield as it was stacked into my regolare sized cup like clumps of muddy dirt. At one point, my date suggested that we return the ice-cream order to the attendant and request to try again with another serving. However, due to the unimpressive service we received from the server combined with the repeated heckling we endured from a young man who was either a visiting off duty employee or an intoxicated friend of any employee who attempted to engage me into a physical fight, we decided simply to trash out imitation gelato, and walk to a brewery.
I wanted some good gelato and ended up stabbing the roof of my mouth instead. Got through a few bites of the chocolate gelato then felt something stabbing me. I thought it was a frozen piece of chocolate so i went to bite it and it stabbed my gums at this point. Won't be eating here anymore.
I was a little disappointed with the lack of variety in flavors. If you want a sweet treat it’ll satisfy the taste buds but they should definitely expand the number of flavors.Food: 4/5
Rude service. No greeting. Had to call the person to give attention to us from his cellphone. We were asked only " what do we want". Rude checkout. Everything went wrong all the way until we left. You don't care about business. Then you get no business. Hope you fail soon.
This location is inside the which Which same company. Ice cream is good just like any other Paciugo they so have a limited menue thus my 4 stars. Still awsome I always get s Pistachio Shake!
This is in a sub place. They are not open the opens shown online. Drove 30 mins to find that out.
A new find and it was great. I had never eaten Gelato so so very good.
Love this place! Literally melts in your mouth Sam was very professional and knowledgeable on the flavors and took great care of us! I definitely recommend
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