Pan Am Florist

Reviews, get directions and contact details for Pan Am Florist

Address: 8636 Lee Hwy, Fairfax, VA 22031, USA

Phone: (703) 573-9550

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State: Virginia

Zip Code: 22031

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Reviews

VERY nice flowers and service.

 8 years ago (01-09-2017)

Good enough for single long stem roses.  Always nice to me when I come in for one.  Looks like they can handle a decent flower arrangement.

 9 years ago (01-09-2016)

They cant do same day order, they need more to organize their work.

 9 years ago (06-09-2016)

To whom it may concern:
I am very unhappy with the experience I had with your shop yesterday.
I understand it was a busy holiday; however, I was promised same-day
delivery and that was the only reason I used your shop. I placed the
attached order by 11 a.m. and received a confirmation immediately. I
then received a voice mail on my cell phone around 1:30 p.m. that
there was a question about my order. It was a lady and she gave me the
florist shop number and asked me to phone back. I did. I spoke to two
different people who were very short with me and let me know that they
were busy and inconvenienced by my call. I explained that I was asked
to call this number about my order. They assured me my order would be
delivered. I explained that I was a school teacher and could not phone
back until after the school day ended. The man told me he would phone
my school number right back but he never did. I had to get another
teacher to cover my class while this was happening. When school got
out, I phoned again, and the man said he had left a message for the
delivery guy but there was nothing he could do. He offered no apology
and abruptly ended our call.
I phoned several more times that day and received a voicemail
recording each time.
I left messages. My fiance never received the flowers and I do not
wish to pay for Valentine's Day flowers AFTER Valentine's Day when my
order was promised same day delivery.
Please remedy this situation immediately. Refund my credit card or I
will take further action.

NOTE: Pan Am Florist never returned my calls nor did they respond to the above email. They simply did not care that they ruined my fiance's Valentine's Day.
They never charged my card either which makes me wonder if they ever made the flowers to begin with.

      
      
      
 14 years ago (16-02-2012)

DON'T WASTE YOUR TIME by going to this florist. First of all, they don't know what they are doing. They don't know the first thing about flowers, their names and seasonal availability --- seriously, they have a flower shop!!!!! I had spent almost 2 hours going over what i wanted for my wedding flowers at an appointment i set up one weekend. They said since they are busy they can't provide me the quote until after 1 month. I was fine with that. But i got so mad when i called at the date they said they will provide the quote to find out that they don't even remember a thing we spoke about during our consultation! Nor they have a quote for me!!! I, not only wasted 1 month waiting for these incompetent people but lost a florist that i could have gone with for my wedding! On a side note - none of the people that work at the shop speaks English so you can only imagine how hard it is to communicate with them. Save yourself a lot of frustration and please DO NOT GO TO THIS FLOWER SHOP!!!!!! This flower shop in one word "suxs"!!!

 14 years ago (29-02-2012)

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