Panda Express

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Address: 2630 5th St, Alameda, CA 94501, USA

Phone: (510) 748-1288

Website

State: California

Zip Code: 94501

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:30 AM – 9:30 PM
Sunday: 10:30 AM – 9:30 PM

Update Info

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Reviews

I got to this location 15 minutes before closing. All I wanted was orange chicken and honey shrimp. Panda Express was almost out of all but 2 dishes (there was 1 or 2 pieces of protein in the other trays). It took a few minutes for me to get served, then the person serving me ran to the register, before scooping my food, to fix the order of another customer that they had messed up. She sent someone down to add more orange chicken to his already full order, nearly finishing the second to last remaining entree BEFORE I got served. I finally get helped again (by now im googling to see if anything else in Alameda is open at at 9:20pm). I ask for the scraps of the orange chicken and the scraps of the honey shrimp, which barely make 1 order. They add my rice, I pay and attempt to leave. I'm 5 steps from the door when the cashier screams at me to come back. She then opens my box to check that my order was not switched with the only other customers, HOWEVER she does this with her bare hands that were just touching money. How gross! I don't expect much from Panda, but to mess up 3 orders in 10 minutes and starve out a customer just to add extra orange chicken to another customer's order (presumably as a peace offering), then to contaminate my food with dirty hands is really low.

 8 years ago (03-08-2017)

This is your typical Panda. The interior is actually very nice!

 8 years ago (18-12-2017)

The food is obiously bad but it's the service and the fact that they seem to get everyone's order wrong. Low expectations and couldn't even deliver.

 8 years ago (13-10-2017)

The service is good but the quantity of the food is very very little.. I really like Panda Express so I often visit it.. this was my first experience in this location and I was disappointed

 8 years ago (20-10-2017)

Extremely long wait when place wasn't that busy. They didn't have most items so I was ok with waiting. Then I noticed the GrubHub person breeze in and pick up all of the freshly cooked food I was told I had to wait for. Then they asked me to wait another 5 minutes when I had already waited 10 minutes. Seemed rude. I know they probably ordered online but HELLO live cash paying customer here! The tiny woks they are working with are just insanely small and insufficient for the needs of such a restaurant.

 8 years ago (11-07-2017)

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