Panera Bread

Reviews, get directions and contact details for Panera Bread

Address: 345 Adams St, Brooklyn, NY 11201, USA

Phone: (718) 643-0345

Website

State: New York

City: Cleveland

Zip Code: 11201

Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info

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Reviews

This is absolutely the worse Panera Bread I've been to, and I've been to many around the country. It was so bad today, that I left after waiting in line for 10 minutes, and went next door to a competitor business. Sadly, such a long wait is routine at this Panera Bread location!

I was just at the Adams Street Panera Bread in downtown Brooklyn. I've been to this location several times before, and have always experienced very long wait, even when the number of customers lined up to give their orders is short. This Panera Bread ALWAYS only has ONE order taker, who also serves as the cashier,  even at the busiest times of the day, between 11:00 a..m and 6:00 p.m. The staff, whether the cashiers or the sole manager on duty (who is ever present behind the scenes in the food preparation area), show absolutely no interest in exercising any manner of customer service or concern about long waiting times that customers must endure. The Panera Bread District Manager for this region, as well as the Panera Bread corporate office should be aware of this, as this terrible customer service is ruining the Panera Bread brand and customer experience in downtown Brooklyn.

 8 years ago (26-02-2018)

This is my first time Panera bread I was greatly disappointed! So to start off I came there because I was excited about the quick and easy ordering process and And was wondering what is the food would be a bit better than regular fast food well the customer service there is pretty terrible I mean the wait was very long and when my food finally did come it was room temperature/cold so I asked them to make it hot when my order was ready the same thing happened again so this time I I had enough and since they did give me free pastry and T because the wait was so long for the first one and the second one when they try to make my order again And sidenote even the pastry and the for the food cold was like I mean just taste and flavor which is pretty blouse not worth money even though it’s not so expensive I wants I wanna come there again I’m not like the seating I liked upstairs it was nice that was like quiet sit down and do some work but I would never go back there again because the service wasn’t so great because of the long wait times and they’re complete failure of knowing how to heat up food in the microwave like how hard is it like yeah it’s not fresh OK but at least I mean come on you don’t know the heat of the food up in the microwave anyways and the food and the taste do you mean wasn’t their fault it was Panera‘s fault because all the stuff comes from them and it wasn’t too impressed but honestly if I would have my food hot and everything I mean then I just didn’t want to go back there for the taste but I would probably you know give it a little bit higher rating anyways that pretty much does it so if you want really mediocre food really I mean or worse than mediocre then. Go to Panera and I’ll serve you some cold food make you wait a really long time for it and then to compensate you will serve you some some scones to taste like fruity pebble’s now I mean some of you like that and then go for it you know I’m sure there are people like that but I personally don’t so that’s the end of my review my really wait too long review I know I dragged out of it if you’re still reading right now then I’ll get a lot of time on your hands￼

 8 years ago (16-04-2018)

Love the broccoli cheddar and the tomato soup yum. And of course can't forget the bread omg!  And I also get the chicken bacon tomato n lettuce sandwich with Mac n cheese the best.

 8 years ago (09-03-2018)

This panera bread isnt the best I no prople who have worked here and the conditions they had to work in were absolutely unbearable I actually witnessed female manager talking down and bearating and employee in front of a packed register area .you no everyone makes a mistake and because the employee just got on register n started shift she was unable to give receipt.female manager blamed her meanwhile I stood onlineveoth others and we all watched manager rushing cashier to open up.if that were me I cant even tell you ,you take that employee in back and talk to them like a human being,however twist to this storty is actually funny becuz same manager had to make my smoothie so we shifted to smoothie area manger grabbed a blender cup it looked like it had cake on fruit frim a prior smoothie she didnt wash it and we stood watching everything,at this point sh er got phone calk on her cell and wasnt even paying attention to what she was doing i tried to get her attention but she was to engulfed in conversation to hear any of us another employee was walking by and I had to chase her to get managers attention 10 minutes later mind you 4 soup bowls were finshed before this smoothie wasnt even close to what I ordered....this female manger had such an attitude i turned around and said you had acted like unproffesionally to your employee at register in front of packed area and now you your yelling at me because you were to busy on your cell phone and you made me wrong drink.she psst me didnt apologize and asked another employee to help me ....she then went in back walked outside told noone and smokedva cigarette outside of store ....  I still told this day my club avoids TT jis panera at all costs.the new hyde park  $tore on hillside ave is 100% better faster service with a smile...

 8 years ago (05-05-2018)

This is the worst-designed Panera I've ever been to. The downstairs seating is directly in line with the entryway and the outer door doesn't close properly, so there's a cold wind every time someone goes on or out. The main seating is up a narrow and steep stairway. There is no table delivery. If you are old, or have trouble with stairs, avoid this place like the plague.

 8 years ago (18-03-2018)

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