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Reviews, get directions and contact details for Panera Bread

Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hingham is here with warmth and welcome. Panera Bread. Food as it should be."
Address: 92 Derby St Ste 141 , Hingham 02043, MA, US
Phone: (781) 740-2550
State: MA
City: Hingham
Zip Code: 02043


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 07:00-21:00
Sunday: 07:00-20:00


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Reviews
when in this Sunday morning Mother’s Day. so we keep seeing signs as we walk in for new salads new menu revamped this and that they didn’t revamp the quality because it still stinks. We had not been into a Panera for over a year because the quality was just so bad but nothings changed. We only went in because every place else was so busy for Mother’s Day. The egg and sausage on a baguette that I had let me tell you this was the thinnest piece of egg I’ve ever seen in my life. It looks like a little teeny tiny omelette, the thinnest omelette you’ve ever seen in your life I mean, it was half an egg at best. my sister ordered egg and cheese with spinach on a baguette while waiting for them to call our order which we did not hear because the food was a little cold. My sister sandwich didn’t have spinach on it. It had a bunch of lettuce. she took it back up to the counter and the girls said oh we’re out of spinach. Seriously they didn’t even call us up to ask us if the substitution was OK did they think we would not notice? Or were you just being cheap or were your employees being lazy? The quality of your food is terrible. We will not be coming back to any Panera location anytime ever.
The presentation of my meal and taste was good and what I would expect from Panera. The staff is friendly and prepared my meal quickly. I also found the seating area spacious and clean. However, my fruit was rotten and the bathroom outdated and dirty. I arrived early and was one of 4 guests in the restaurant and stayed until 1pm. For the entire time, the bathroom remained pretty dirty. I feel sorry for the wonderful staff who have to use it. Kid-friendliness: Lots of space for kids to move around and be noisy.
Food is always so good. I like that they have a kiosk you can order on instead of waiting it line.Food: 5/5
3/2023 - We came to try the new sandwiches. We got the both customized. Their was nothing on the packaging letting us know the difference between the two. 11/2022 - We dont go as often because of orders being wrong or missing items. Apple salad had sliced tomatoes instead of cherry tomatoes and small amount of chicken. Missing chips. No utensils. Hard to eat your food when your not going home and open the bag after leaving to find missing items, have to make a stop at a store to grab a box of utensils. 2020- Food was good. Broccoli cheddar soup wasn't hot, more on the not so warm side unfortunately. This locations salad was more filled then some other locations we've gone to, on multiple occasions. Sandwich was good, but the cucumbers I added to customize it were crouton square size instead of slice's, so I took them off and we used them in the salad.
I went to order coffee at 5 PM. I wanted light roast coffee. And they told me that they only serve light roast coffee until 2 PM. The customer service is not great at this location. Also, there was a staff that was working , he had Long hair and was not tied up and his was all over the place. Not good hygiene for a restaurant. It’s sad to see that this Panera location brings the reputation of other Panera down I love Panera and in other location the service , coffee and food is Great.
They gave me a moldy fruit cup! I ordered curbside pickup for my family and when I got home this is what I got. The food didn’t taste very fresh either. Soup and sandwiches, and a flatbread pizza. I have been going to Panera for years and I used to love them. They have totally gone down hill! I can’t believe that a moldy fruit cup in a completely clear cup would go out the door. I guess they don’t check inventory in Hingham. I’m so disappointed!
First order my food online, put in my gift card and never took it. Then went to pick up the "Rapid Order" didn't see it on the shelf. I asked the staff and found out someone stole it. Ugh... Maybe should invest in lockers? So, disappointed. Should at least put in a dessert or drink for free for the gift card issue and wait
We came in around noon and it was super crowded and busy, and my friend got a chai that tasted kind of funny. When she went up to exchange the drink, she was helped by this wonderful woman named Barb. She was so nice that my friend cried about it. Give Barb a raise she deserves itFood: 3/5
Ordered a large coffee with a meal we waited a long time to pick up. All coffee offerings were empty when trying to fill cup the first time. Waited patiently to tell guy working register that all coffee dispensers were empty. Told he would get someone to address it. After 15 minutes, no action on coffee replenishment yet. Let folks in food prep area know of issues, was told they were sorry and it would be taken care of. 10 mins later, still no action to address lack of coffee in the store. Told staff once again about issue and needed to leave since we were in the store for an hour already. Gave up waiting and left store, even-though I paid for a large coffee and never was able to get one. Lack of leadership and customer service readily apparent this day. Will probably not return to this store again.
I ordered a Greek salad w chicken, there is no chicken and the salad itself smells off. Extremely disappointed.Food: 1/5
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