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Reviews, get directions and contact details for Panera Bread

Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plattsburgh is here with warmth and welcome. Panera Bread. Food as it should be."
Address: 408 Route 3 , Plattsburgh 12901, NY, US
Phone: (518) 247-4210
State: NY
City: Plattsburgh
Zip Code: 12901


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 07:00-21:00
Sunday: 07:00-21:00


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Reviews
Amazing fresh cooked healthy & delicious breakfast, don’t miss it if pass by !
The food is wonderful and the location is convenient. The team members working there are also incredibly kind and helpful. However, more often than not, particularly lately, our orders have been wrong. This has included wrong items, missing items, and even things like sandwiches missing the meat that they're supposed to come with. At this point, we've gone from regulars at Panera to treating it like a last resort.
My wife and I stopped in for a late lunch. We had never been there before. We ordered 2, pick 2. Hers was a cup of soup and a sandwich. Mine was a bowl of soup and a salad. Her cup and my bowl of soup was the same amount of soup with one exception. Mine came with a short, black curly hair. Never again.
Recently, I canceled my sip club membership because this location is FREQUENTLY not open for breakfast due to staffing issues. Because I’m only in the area on the weekends and rare holiday weekdays it has become increasingly rare that I can order my absolute favorite breakfast soufflé. This morning, after calling ahead a hold request, I arrived to learn my soufflé had been thrown out. So now, I’ll finish my morning errands on an empty stomach because I’m not ordering something else that isn’t what I wanted. I wish this location could get it together. Panera has great food.
Ordered Birthday dinner 4 days ago. Placed second order and confirmed at noon. 5:30 get there and their closed due to "staffing shortages" AKA going to get your hair done! What horrible service Panera Plattsburgh NY. No phone call. Just email refund. What a disappointment. On a good note Little Ceasers saved us $75.
Chicken noodle soup for brunch? Sure why not Mocha and cheese and egg sandwich are mine. My niece is big fan of their chicken soup. Food is good and employees are really kind . They missed one of my order of soup and when i brought this up to the manager he offered us the missed item for free of cost. I offered to pay but he told that it was their responsibility to have carefully noted the ordered and refused to bill one of our chicken noodle soup Thanks much for nice experience.
Nice building with a great atmosphere. I've been here multiple times for takeout, most of those experiences positive, but this was the first time I'd ever sat inside- wow! Had a steak and cheddar sandwich with a small bowl of mac, food was delicious and the bread quality on the sandwich and in my baguette was out of this world. Not too crunchy nor moist. One thing I will say is that the staff here is a very mixed bag.... Had one lady that was a total jerk and got an attitude when asked for an extra salad dressing cup, but two of the guys were very kind and generous; especially the one at the bakery section towards the front. Spent a good while here as it wasn't all that busy, and while there was a fair amount of background noise from the kitchen, it wasn't that distracting and I enjoyed a great meal. Besides the one rude employee, a star was taken off due to a horrible drive-thru experience a few months ago that had me experience a 20 minute wait when the order was placed *early*, and then was given some of the wrong food. I also used to dislike their cookies years ago due to them being dried out, but that problem seems to have corrected itself with time. Nice! I really like this place! I'd also like to mention that the portion sizes are noticeably bigger when you dine-in, but I don't see that as a good or a bad thing - the difference isn't that extreme, but salads especially have a lot more to them when you eat inside. Decide if that's worth it for you; I totally think going the dine-in route is worth it if you have time. And want to make the most of your money, as this chain isn't cheap. Final extra props to the fuji apple salad for being great :
I passed by this location while traveling. I so do wish we had panera in Canada! Great location, clean, and staff was good.
Very nice new restaurant, the physical surroundings are very pleasant. Staffing seems to be an issue as with most places these days. The counter person taking orders was not versed in customer service. She wasn't rude in any way, just unresponsive. She hardly said one word.Then I had to bring back my order twice because there were mistakes. And all it was, was a scrambled egg and bacon on a bagel. But they fixed the order both times and the woman who appeared to be the manager even offered me a free chocolate chip cookie to make up for the problems. So if you like bakery items and food developed in a corporate boardroom, with chaos ensuing when there's any request that doesn't coincide with the standardized menu items, Panera is your place.
Not only they have the best pastries, coffees and salads BUT THEY DONATE the unsold BAKE GOOD TO CHARITIES!!!! BRAVO PANERA BREAD !!! All in an enjoyable décor and ambiance indoor and outdoor!!!
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