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Reviews, get directions and contact details for Panera Bread

Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Santa Rosa is here with warmth and welcome. Panera Bread. Food as it should be."
Address: 885 Hopper Ave , Santa Rosa 95403, CA, US
Phone: (707) 271-3610
State: CA
City: Santa Rosa
Zip Code: 95403


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 07:00-21:00
Sunday: 07:00-21:00


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Reviews
Really bad experience and won't be coming back, even though the food was mostly good. The cashier kept asking over and over to clarify what we wanted, and she still charged us wrong. Also, no prices on the receipt? We asked for the You Pick 2, Mac and Cheese and Tomato Soup. She charged them separately with a baguette on both. It was very odd and very expensive. The portions were incredibly small on the soup and Mac and cheese. My boyfriend got the fuji apple salad and the teriyaki broccoli bowl as a You Pick 2, both very large portions. Every table was dirty. There were dishes piled up at the trash cans. The floor was covered in crumbs. There had to be 7 employees there at least, all standing around in the kitchen and not working on the front that really needed attention. Very disappointed.
Outstanding service. Both indoor and outdoor seating plus drive thru. Right off the freeway. Vegetarian options: I love that it's easy to find vegetarian options at Panera Dietary restrictions: Good info fir veg, gf, etc Parking: 2 accessible spots right by front door Wheelchair accessibility: Good accessibility
The place needs to be cleaned a bit more as every seat was dirty but they were also busy so it might be just that the people eating there were really messy? The food ordered was what we wanted, and came out quickly. I ordered the fuji apple chicken salad and my boyfriend ordered a chicken sandwich.
Every time I come here, they messed something up on my order. This time I chose to go inside and order so I wouldn’t be surprised on the highway with my order being messed up again the cashier didn’t listen to me properly didn’t put my proper order in when I get my order, it’s not the proper bread for the sandwich. None of the things that needed. They were out of options and never gave me the option to choose which would I would like to get my money back and I was told that I can only get money back for certain things services is horrible Manager never even bothered to come outside and speak to me kept sending back the cashier to me. Really sad cause I love Panera I travel on the road 5 days a week and eat their often only store that has given me problems over and over again…
Our first time at this location. Someone sleeping on bench at front door was not welcoming for us. We ordered to go but part of our order was WRONG so I had to go back to get them to give us the correct food. Counter person appeared to not believe me at first, took the bag away to kitchen, did not talk to me until kitchen called my name 10 minutes later. They gave me correct order, but no one said sorry. I know mistakes can happen, but communication was poor.
I want to start this review by stating that the girl who served me in the drivethrough was lovely and I enjoyed our interaction. The issue I have been having with Panera is the food. I used to be a big fan but in the last two years or so thigns have gone way downill. My salads have had old, limp lettuce and the chicken on them is slimy and rubbery. I atually picked out every piece of chicken from my salad yesterday because it did not smell or taste right. I do not plan to eat here again in the future, it's pricy and the quality is not up to par.
Turkey club was a little bland bacon was under cooked and only one piece. The bread was good though. Broccoli cheddar soup was too thin. Again the bread was good.
My friend and I love to have special lunches at Panera. I always choose the 1/2 sandwich & salad. Their food is always upscale from my cooking.Food: 5/5
Ordered food for curbside pickup. Got there and clicked on the I am here button in the app. And within 1 minute someone came out with our food! That’s called super service! Food tasted great as well.
The new Signature Chicken Sandwich is a joke!!! It was dry, no flavor…chicken was dry, poor seasoning….small. All for $15.00…..should’ve been more like $6.00. Never again.
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