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Reviews, get directions and contact details for Panera Bread

Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Council Bluffs is here with warmth and welcome. Panera Bread. Food as it should be."
Address: 3617 Denmark Dr Suite 6 , Council Bluffs 51501, IA, US
Phone: (712) 366-8944
State: IA
City: Council Bluffs
Zip Code: 51501


Opening Hours

Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 06:00-21:00
Sunday: 07:00-21:00


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Reviews
Stopped today at the drive-through. Per my granddaughter that wasn’t feeling good and wanted broccoli cheese soup in a bread bowl. Myself I normally don’t go here because it’s a little too expensive for me. I decided to order a sandwich today. Green goddess Caprese melt and It was huge. I cut it in half and ate one portion of it And was pretty much full so I decided to eat just the chicken off of the other half. When I flipped it over, I noticed mold on the bottom of the bread. Of course I threw it away but then I just ate the other half. That most likely had mold on the bottom all also. Yuck.!!!
If you haven't tried the cinnamon crunch, you have missed out on a good part of life. Love this place... last time i was a little bit sad to see the dining area in some disarray. I'm guessing they were understaffed. Got the avocado sourdough melt and it was just heavenly with the tomato soup!Food: 5/5
Panera is always a pretty good place to eat I feel like it’s been more pricey than the last times we have been here. This location is very busy and seems like it could use a little more room we were in at around noon and the bakery items were almost entirely gone which makes sense and our order was a few minutes delayed.Food: 4/5
Worst customer service ever waiting for my online order for 40 minutes inside waiting after the time they said it was going to be ready for and when I went to the drive thru for my order they still told me that I had to pick it up inside even when I told them that I have been waiting inside for 40 minutes worst customer service I have ever had
We come here all the time and most of the time it is a good experience. This morning, our family of 4 ordered our usual breakfast. Nobody let us know our order was ready and it just sat there and got cold. We finally went to check and there it was on the counter cold. The same guy that always has a cold attitude was the person preparing. Bad experience and this guy needs to be trained in customer service. With many options for people to spend their money on, this Panera needs to up their game. It is starting to slip and it will be irreversible if they aren’t careful.
Went to Panera about 4:45 on a Monday afternoon. My wife and I both ordered the bread bowl broccoli and cheese soup. We were told no bread bowls were available. So, we ordered the soup with a baguette. The clerk says he doesn't have any baguettes either. We said there's a whole bread pan full of baguettes right behind you. He tells us he can't sell them to us because they're not in the system. We said, well put them in the system and then sell us one. He went and talked to someone else, but whoever he talked to said no. Our options were chips or apples. What a joke.
Everything that we ordered was correct .. zero complaints with the food and drinks ..but absolutely no hospitality or happiness with the staff in fact the entire staff seemed gloomy but the establishment was clean and are order came out in a timely fashion..keep up the hard work Panera Bread Dietary restrictions: Lots of low calorie options Parking: Easy parking
Extremely long wait. About 15 minutes in the drive through and I was 3rd car. Food was ok. They did follow my request of 2/3 full of a drink. Got all the condiments so that was good. Staff was nice but never apologized for the extensive wait time.
Ordered a rice bowl with broccoli and beef. Had it before and it didn't have cilantro. Which is good cause I do not like soap flavored rice. Went today and it was covered in cilantro. First off who puts cilantro in am asian rice bowl? Second off when I asked to get one without cilantro she wanted to argue and say you can't taste it. Well yes I can so please do it. She then said all ricebowls comes with cilantro. Okay so I want somthing else. Gives me dirty look. Never coming back again.
Love Panera! However, not the biggest fan of having to self order on their tablets. Overall, the food is always delicious and the inside is always clean!
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