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Reviews, get directions and contact details for Papa Johns Pizza

Papa Johns Pizza
"For Papa Johns Pizza in Crown Point, IN, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at 219 661-8282 for delivery or stop by N Main St for carryout to order your favorite, pizza, breadsticks, or wings today!"
Address: 219 N Main Street Ste B , Crown Point 46307, IN, US
Phone: (219) 661-8282
State: IN
City: Crown Point
Zip Code: 46307



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Reviews
I wish I didn't have to leave a review, but I definitely think it's important to make buyers aware or should I say "BUYERS BEWARE" of what they could expect to see from this location. We ordered an epic stuffed crust pizza with a cinnamon pull apart dessert. However, instead of receiving the cinnamon pull apart, we randomly received a brownie dessert. We understood that mistakes do happen; we called the crown point location to info them of the mix up on our order The manager informed us that they are out of what we ordered, they are busy, and they do not refund or replace single items. We asked why we were not notified that this order was out. They again stated "we are too busy and it is what is and we get what we get." We began trying to explain that this is something we would have not ordered because someone in our party is allergic to chocolate. We couldn't get that far in the conversation, because the manager at the store decided to stop responding, then hung up on us. So BUYER BEWARE that they will not care what you ordered, and will give you whatever they decide or think you should eat. It is sad to see that customer service has become this way.
Messed up my order and sent breadsticks when was supposed to be 15bbq poppers. But what is not right is I was on hold and trying to talk to them for 1hr now and they just keep putting me on hold. Manager doesn't even answer just goes straight to hold. Dont order from here. And wish I saw the reviews of this happening to other people
Food arrived cold. Paid for extra pepperocinis and garlic sauce and received a whole two of each. I don’t think I’ve ever received less than 4 or 5 of these with a pizza from any other Papa Johns and that’s without paying for extras. Not impressed.
Manager is extremely rude. He hung up on us when we called to complain our pizza was made incorrectly. We even sent him a picture. Will never order from them again.
Our high school students report that the manager is awful to the employees. Not sure if that's changed but the wait and lack of customer interaction makes me never want to come back here. If you can't hire people because of a hostile environment in a lack of employee environment you're not going to sell pizzas. Bring Papa back. He ran this thing better even if he used some bad words. Now that I'm close enough I can see my pizzas are done and not one employee has checked. Done with you
Good service and food is prepared well. All good experiences so far.Food: 5/5
Erin was very helpful! Great service and great pizza!! We will be back again thanks to the awesome staff! Thanks so much
Horrible management. Spoke to Jeremy when I complained about a poor experience he actually… HUNG UP! When I called back and questioned the 1hour to delivery to correct what was missing. I get the response “it will be there when it gets there” horrible leadership and customer service PERIOD! Update: expected to hear from management or the ownership on a follow up to a horrible experience, but I didn’t! In line with the overall experience and culture here.
I too had a lovely conversation with the manager, named in reviews below, who screamed at me and hung up when I called to ask why my pizza was 45 minutes late. Will never order from here again.
Really good, they have a large order section on their online menu. For our household of 12 plus guests that is awesome.
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