Papa Johns Pizza

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"At Papa Johns Pizza in North Olmsted, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best North Olmsted pizza for any occasion. Call us for pizza delivery in North Olmsted or stop by 24753 LORAIN RD for carryout to order the best pizza in North Olmsted, along with breadsticks, wings, and more!"

Address: 24753 Lorain Road , North Olmsted 44070, OH, US

Phone: (440) 777-1983

State: OH

City: North Olmsted

Zip Code: 44070

Opening Hours

Monday: 13:00-21:00
Tuesday: 13:00-21:00
Wednesday: 10:30-22:30
Thursday: 10:30-22:30
Friday: 10:30-23:00
Saturday: 10:30-23:00
Sunday: 10:30-22:00

Update Info

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Reviews

I will never order from this location with horrible service again. I placed an order and called to ask for no Parmesan on my garlic bread and specified I still want garlic. When I went inside to pick it up, I wanted to double check and the employee said that he will put the sauce on the side. I asked him if he could put it on the bread like I requested and he said “I’m not going to put it on the bread.” If I wanted dry bread sticks I would have ordered that. If you want to deal with rude employees go visit them. If you want what you ask for I would go to a different location.

With the prices of food nowadays, it's nice to still be able to get a good pizza and decent price. I picked up the I e topping New Yorker pizza for $10.99. The one topping we got was sausage and my biggest gripe was "where's the beef?" Yikes ! Of course, it  doesn't ever look like the commercial but geez   was pretty sad! I've always been a fan of Papa John's and I hope it was a freak accident I got shorted on the toppings.

Website shows open until 11. Ordered and PAID through DoorDash. Upon arrival at the store at 8:31 PM the doors were locked. There were employees inside cleaning, but nobody would look up to acknowledge myself and another customer knocking on the door away. There was no note on the door or anything else providing a reason for this, and it was clear that the kid I say kid because a grown-up would have done the right thing and acknowledge their customers outside intentionally ignored us. As somebody who operates a retail store, I find this completely unacceptable and I feel bad for the ownership who may not know this is going on. If they do know, then they can wonder why they won’t stay in business with all of the competition out there.

Called to order. Waited on hold for 15 minutes and decided to move on. Guess they don’t want my money.

This is the location I use about once a week. A gentleman works there that is very nice, however, he spends his entire interaction telling outrageous jokes, and then hands me the wrong order almost every single time. Luckily I started looking, and caught it today before I left. But then I was left with a sloppy, super rushed pizza when they tried to fix the mistake. The man asked me to pay $6000 for my food, and I definitely didn't get $6000 worth of service.

Pizza has spiral down since the change in ownership. You can no longer pick up a slice, that's how discusently thin it is. Toppings are so skimmed that no 2 slices taste the same. As a long time patient Papa John's customer, I am done. No more paying for this trash!Food: 1/5

Service was excellent but Pizza was not okay. I ordered the new Large Stuffed Crust Pizza online for my family and I and I don't know if it was the dough, crust, salsa, pepperoni or cheese but it tasted so bad. Maybe it was uncooked or the dough that they used was too old but the whole Pizza itself even the some of the crust with the cheese inside were awful. I don't know if I would recommend anyone to buy here. Maybe it's just the location because Papa's Johns used to be so good before. This is my personal opinion. I would not recommend it.

We ordered the "Epic pepperoni stuffed crust pizza" and added extra cheese. Got the pizza and there was no pepperoni at all. I called the store and the person who answered was apparently not trained in customer service! He said he was the manager. Very unprofessional and rude! He said that you have to add pepperoni to the toppings! False advertisement and horrible customer service. He didn't even offer to fix the order. Definitely won't choose Papa John's again. Better off ordering from the expensive places like Angelo's in Lakewood! Way better customer service and worth the extra money!!

Visited tonight and stood at the counted for about 5 minutes, was talking to my partner and waiting for someone to appear. We didn't see anyone in the shop. We kept waiting but walked out about another 5 minutes later. We thought maybe the store was closed or something was wrong. We sat outside and finally a staff member appeared and we could see he had headphones in. With the time the counter was unattended, they could of been robbed. Very slack and dangerous work practice. Nobody knew we were waiting there. Ended up leaving cos that's just really unacceptable.

Been coming here for over 30 years for my pizza when I can't spring for my top choices. Been really good lately and leaves me satisfied. Customer service is top notch.Food: 4/5

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