Papa Johns Pizza

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Address: 239 Fm 1960 Bypass Rd E , Humble 77338, TX, US

Phone: (281) 446-3333

State: TX

City: Humble

Zip Code: 77338

Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-23:00

Update Info

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Reviews

Completely horrible service. Do not ever order from here. I wish I would have looked at the reviews! I ordered online so it picked the closest store to me. These people literally hate their job. They lied consistently telling me the driver is on his way they were waiting then to the driver is 5 minutes away then to the driver is out with my delivery. STILL NO DELIVERY TO MY HOME AFTER OVER AN HOUR. Keep in mind i ONLY stay 12 minutes from this location. This location should be shut down. It’s a disgrace to the company name. Then when i called they kept putting the call to hold so they did not have to answer my calls. I know they did it purposely because the girl who answered TOLD ME they have caller ID while being annoyed at the fact I asked for an update on my pizza. She didn’t ask for my order number or anything she said she knew who i was because they have caller ID. I called about 10-13 times to try to cancel my order and kept getting put on hold. By the time they finally answered the night shift manager was now on duty. The night shift manager was very professional i must say and I would like to thank him and Issac from the customer service office.I just would recommend to never order from this location. Now i am stuck at home with nothing to eat due to this horrible location.

Same as many reviews already. I even got hung up on when I called in to cancel my order after hours of waiting; some great customer service. You’re better off asking God himself to hand-deliver your order. What a joke of a store; a stain on the franchise.

PaPa John's has always been a great choice, IF You want Pizza. It has more authenticity to the Pie. This particular location is clean, the associates there at the location are ok. Luckily, I was delivering. The pie came out fresh as everHot, the customer I was delivering to tipped me 10 bucks so thank PaPa JohnsAs a valued reviewer I do recommend this location for a Great Pizza Pie.  Vegetarian options: Of course there are vegetarian options.  Parking: Always available and I prefer you pick up your Pizza Pie so it is HOT.

Took 1 1/2 for delivery and when I received the pizza it wasn’t edible! Like who dropped the pizza and still delivered it? Paid $40 for 2 pizzas and.. TRASH! Called .. spoke with Sara and got a refund but now a 1 1/2 wasted and still HUNGRY

This pizza was real good the meat was not spread it all the way to the crust of the pizza it was all just like in the middle of the pizza when the kids went to pick up the pizza to eat it's always falling apart I would hope that they would use fresher pizza dough I will return again but I'm only going to eat thin crust Brandon the staff who works here is a very nice gentleman and that's the only reason why I will be returning

Placed order. After order was placed received email saying it would take 2 hours to get my pizza . When I called and canceled was told it would take 5 days for the money to be refunded back

Just go pick up your pizza!! Estimated time of delivery 48 minutes, it's been 1hour and 40 minutes and I still haven't gotten my pizza!! This is ridiculous!! Bad delivery service!!!!!!

Ordered a shaqeroni and garlic knots,came right on time, awesome order taker and delivery man!!!!! Definitely ordering from here again!!!!! Thank u all at Papa John's!!!!

One of my favs to go to when it comes to pizza. Fresh Ingredients,  daily made sauce, garlic butter dip,  & a pepperoncini to go with your pizza. Not gonna lie though. Sometimes they forget about that pepper and dip sauce. But to me, you can taste the freshness of your pizza. You need to sign up online though. You get specials and points the more you buy from papa John's and you can redeem your points for free food. :::UPDATE::: sry to say. I came home yesterday after work and wasn't in the mood to put myself back into my car from being tired from work. So I ordered two large pizzas for delivery. Placed it at 5:30pm, I DIDN'T EAT UNTIL 8:30PM. 3 HOURS LATER!   Come to find out the delivery driver punched in the wrong street address and got completely turned around. While waiting for my food. I called and complained, just cancel my order. I sick of waiting. So the person over the phone voided my pizza HOLD ON ITS A DRAFT

It really does take 3 hours! The other reviews are consistently bad for this location. Don't ignore the reviews like we did, do not order from this place.  We were given an estimate of one hour when we ordered the pizza. We called after the hour was up and they said our pizza was the next order to go out, but they were low on drivers. It still took 2 hours for the pizza to be delivered. Inform your customers when you think the delay might be a very long time. If they had called when the order was made we could have had a chance to pick up our pizza while it was hot. Horrible waste of money, never again.

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Papa Johns Pizza

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