Papa Johns Pizza

Reviews, get directions and contact details for Papa Johns Pizza

"For Papa Johns Pizza in San Marcos, CA, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at 760 471-9700 for delivery or stop by N Twin Oaks Valley Rd for carryout to order your favorite, pizza, breadsticks, or wings today!"

Address: 407 N Twin Oaks Valley Rd Ste 100 , San Marcos 92069, CA, US

Phone: (760) 471-9700

State: CA

City: San Marcos

Zip Code: 92069

Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00

Update Info

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Reviews

Rarely do I leave a bad review, I’ll start off with that. I have been a papa johns customer for years and have always been satisfied with their product. About 3 days ago I ordered some Pizzas and upon arrival the doorbell rang and I walked outside to find the delivery man walking away and the pizza on my doorstep, I said thank you as I had prepaid my order and my TIP. I walked the pizza in the house to my surprise it looked like either he threw it at my door or dropped it somewhere along the way. Tried calling the store multiple times as I have no way of knowing if it fell on the floor and no answer. The app tells me to file a report for a pizza that I was craving 3 days ago and have gotten no response there either. Look at these photos... so much for “better ingredients, better pizza”  Went in person and the person on duty made it right... sometimes simply try king turns the experience around.  Thanks a bunch

Very good service. Angel did wonderful job at front desk. Pizza looks good and very cheesy. Never any issues here.

Of the national chains, Papa John’s has a fairly tasty sauce the sauce is what makes the pizza, IMHO.  We ordered a large sausage one topping pizza, and the bill came to $18.25 before the coupon. Seriously? They seem unaware that all of the other chains are doing a three topping large for $10.  It’s not that much better.  We were disappointed, too, that the box weighed more than the pizza. Really. Sure, we ordered  a thin crust, but it was practically lighter than air.  Papa John’s includes a little pack of “Special Seasoning,” which is actually rather tasty, as well as a Peperoncini, but again, not nearly enough to make-up for the price discrepancy.

First time here, it’s delicious. I will never try other pizzas again

Thev worker  was very nice on the phone after ordering he got my bill down to a very good deal. Loved it. Thanks papa John's. The chicken Alfredo pizza is the best,better then any place else, and I have tried them every where .  Parking: Plenty of parking

yuck.  for the price $50 for a medium and large pizza I can think of 5 other places to get better quality food for the same amount of $ or less.    The "thin and crispy"  was no crispy at all.    I tried it cuz I hadn't been there for a long time,  now I know better.

Horrible experience today. Must have hired someone new who is changing the climate of this business. Pizza was delivered late and when I called to speak to a manager. He replies well we can make a new one but we need you to bring the cold pizza back. How about no refund my money and take your pizza back.  His reply "I said we'd make a new one dude so what's the f***ing problem"  The problem 1. It's an hour late. 2. My family was ready to eat then. Not an additional  hour from whenever you decide to make another pizza. 3. You're completely unprofessional 4. Why would I bring a pizza to you that you delivered? Late!  Customer service makes or breaks any company. I'm not surprised the ratings are declining at this location. Shame.  Supposedly the guy I was speaking to was the manager. I seriously doubt that. That's not management. That's not top tier customer service. 2. My family was ready to eat then. Not an additional  hour from whenever you decide to make another pizza. 3. You're completely unprofessional 4. Why would I bring a pizza to you that you delivered? Late!  Customer service makes or breaks any company. I'm not surprised the ratings are declining at this location. Shame.  Supposedly the guy I was speaking to was the manager. I seriously doubt that. That's not management. That's not top tier customer .

I ordered with DoorDash because Papa John's will not deliver to my house, even though we are close by.  I ordered Thin Crust Pizza, and it came as a normal crust.  We also ordered the Cinnamon Pull Aparts, and they tasted old and dry, like they were made days ago.  I called Papa John's because all the mistakes were on their side, not DoorDash.  I spoke to the Manager, and he said he wouldn't help us because we ordered through DoorDash.  The Manager did not care at all that the order was incorrect and that we were unhappy with the order.  Very bad customer service.  I won't be ordering from there ever again.

Don't order anything from here,  my family and I got severe food poisoning. Ordered a large pizza and two orders of wings. Spent 60$ ...within 45 minutes of eating the food, I was throwing it up for 6 hours. Almost hospital bound.  Tried to call and let management know and they told me they can't do anything about it since no one else called saying they had gotten sick.  Sad thing is , I to wasn't going to call and complain but paying 60$ and then getting severely ill for 48 hours didn't sit right with me not to say anything.  Sorry Papa John's my family and I wont be ordering from you guys no longer.

Easy ordering and easy pick up.. pizza is solid.

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