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Party City

  1. Connecticut
  2. Fairfield Clothing Store

Reviews, get directions and contact details for Party City

Story

Oh, It's On.

Address: 2009 Black Rock Turnpike, Fairfield, CT 06825, USA
Phone: (203) 330-8500
State: Connecticut
Zip Code: 06825


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:30 AM – 8:30 PM
Wednesday: 9:30 AM – 8:30 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 8:30 AM – 8:30 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
it's a very busy store during weekends/holidays so long line is a norm. For my daughter's birthday, I waited for almost an hour just to fill two balloons because it's a busy Saturday. Finally, one (managerial) employee intervened and asked another employee to fill mine first. Today, I went to pick up an online order and the staff couldn't find the item. She went on to fill the balloons (without telling me what is going on). I just assumed someone else was looking for the order for me. After 5 minutes of balloon task, she went to find the order again (I could see her every move) and magically found the order with some ridiculous excuse about the label. I rushed home. In the middle of night, I found the items were incorrect: instead of 20-piece kit it is a 14-piece kit. As another reviewer mentioned, there is no designated cashier for online pickup. So the most efficient way would be go the the store during a weekday morning to locate the item(s) myself.
8 years ago (21-10-2017)
Reviewing my receipt I noticed I was charged 2x for a 14.99 item. I returned to the store the following day (today) I explained the over charge and was credited 13.95. When I asked why I wasn't being credited for the full 14.99 item that I charged I was told the only way I could be credited the full 1499 was to bring all my items I purchased that day back into the store so they can scan them all so that the $10 off $50 more coupon coupon would recalculate . My full bill was $75.00!! I'm not happy Party City. You over billed me and under credited me. and if you really needed to scan all the items to credit me the correct amount of the over charge - you have shelves full of these items! You could have grabbed them off the shelf instead of expecting me to bring them all back and return to the store for a 3rd time!! Keep the change Party City. I work full-time and care for my special needs child I don't have time to come back!
8 years ago (15-09-2017)
Ordered online for store pickup. Online and in the store touts "follow the sign for online ordering." Get to the store and they want you to stand in the line for all customers. Why over the convenience if you're not going to provide it.
8 years ago (18-10-2017)
people are great, just never enough. line structure is odd and employees wait till last minute to tell you you're in the wrong line.
8 years ago (08-12-2017)
They have 1 person on a Saturday working the register and taking the balloons order, not a good business decisions. You wait in line at the balloon registered for them to tell you to go to the other line and wait just to pay.
8 years ago (18-11-2017)
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