PawSteps Veterinary Center

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About

PawSteps Veterinary Center - caring for dogs, cats, ferrets, rabbits, Guinea pigs, and other small animals

Story

PawSteps Veterinary Center is a full service animal hospital offering the best in veterinary care. Dr. Sawyer and his associates offer a wide range of veterinary services, designed to meet all the needs of all your pets. Whether you have a new puppy, an elderly cat, or a ferret, you can be sure that the entire veterinary care team will do its best to make your pet comfortable and to provide any services needed.

Address: 1700 Providence Rd, Northbridge, MA 01534, USA

Phone: (508) 234-9987

Website

moc.tevspetswap@ofni

State: Massachusetts

City: Northbridge

Zip Code: 01534

Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews

I really can't recommend PawSteps enough. After receiving less than ideal care for my elderly dog's arthritis I came to this Clinic and they took care of him right away and were able to provide the pain relief that he needed. Not only where the staff courteous and polite, but the veterinarians were incredibly thorough and knowledgeable on how to evaluate my dog. Not only do we receive excellent care here, but we also are well informed about the cost of care in advance and the treatment options are discussed in very good detail. It makes me feel very confident about the health of my dogs and cats when I take them here.

 7 years ago (06-03-2018)

I have 99.9% good things to say. The staff is incredibly friendly. I feel like the care is top notch. I took my dog in to make sure she was properly inoculated for the kennel, and they actually helped me save money by letting me know she was all set on certain vaccines until a later appointment date.

My, one and only, complaint is that it does feel like they try to sell me on various medications my pet likely doesn't need. That said, it's possible they're just doing their due-diligence and making me aware of all the options.  It just *feels* like a sales pitch.

Edit:  My dog has been here more than a few times now, and I'm 100% standing by my 5 stars. Everyone is so friendly and genuinely caring about the animals brought in. I also appreciate the response from Sean regarding my complaint - and I will even say I haven't really had the "sales pitch" perception since I wrote the review. Maybe it was a one-off thing.

 8 years ago (08-12-2017)

Did not enjoy my experience with this vet. They performed tests and labs on my dog while i was out of the state and without my permission and proceeded to charge me for them. They then removed the charges and then refused to service my dog again, seems appropriate?

Then after refusing to provide care for my dog, they sent me to collections.

Avoid this vet at all cost. They will take your money even when you do not authorize work to be done.

 7 years ago (20-02-2018)

We've been bringing our dogs here for as long as we've had them. The staff are friendly and helpful, always willing to answer questions about anything concerning your animals health and well-being. And the quality of care has always been excellent, never had an issue with anything they've done for our dogs.

They really are kind and willing to help out as much as possible. Our first dog passed away suddenly while we were on vacation in Maine, she was with us. When we called the clinic, frantic because we had no idea what had happened or what to do, they helped us through it and we're extremely kind during a time where we were at a total loss.

The people here really are the best, highly recommend their services.

 8 years ago (20-11-2017)

Dr Claunch is my hero.  Our 9 year old, asymptomatic Vizsla went in for her wellness visit and she recommended we run a blood panel on her to make sure nothing was going on.  Because of those blood tests we caught a cancerous mass in her liver that we otherwise would have missed!  The mass was removed and she is doing great!  We are forever thankful to Dr. Claunch and the Pawsteps team for saving our girl!!!

 7 years ago (12-01-2018)

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