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Pendleton Health and Rehabilitation Center

  1. Mystic
  2. Pendleton Health

Reviews, get directions and contact details for Pendleton Health and Rehabilitation Center

Address: 44 Maritime Dr, Mystic, CT 06355, USA
Phone: (860) 572-1700
State: Connecticut
Zip Code: 06355


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews
I am President of the Resident Council. I have lived at Pendleton for 9 years. I find the facility to be warm and inviting. The staff are friendly and very helpful. I have made a lot of friends through activities and meal time. The food is very good here. I find it a great joy to call Pendleton my home!
7 years ago (13-11-2017)
BEWARE do not send your loved ones here. 1. All the positive reviews on here are by staff! I know all of their names because both of my parents stayed at this facility. This place is appalling. 2. My moms went there for rehab. While she was in the rehab she fell and broke her ankle! Whenever she would call for help to go to the bathroom etc no one would come. She told me this so we did a trial. I rang the bell when she had to go while I was there and we waited 40 minutes and still no one came. I had to flag someone down and say we needed help. The girl said she would get someone an still no one came. The also mixed up her medications. She was left many days for hours sitting in her own urine because the lack of help. How does someone leave worse than how they came into a rehab??? I was so concerned for her safety that I literally had to petition to get her out of their and finish rehab at home. During all of this the staff at Pendleton were so unprofessional and would not take any responsibility for the things that happened. One of the staff members by the name of Mike D(he wrote one of the reviews on here) was involved and he was the worst to deal with. I caught him lying about what had happened and taken place on a phone call when I called to complain about the issues. 3. My dad fell and broke his hip and had to have a very risky surgery. It was risky because of his preexisting cardiac issues. When the hospital offered options for rehabilitation my brother said he was going to send him to a Pendleton. Unfortunately he wasn't fully aware of the issue my mom had there before. I told him it was good and he still went with it because of the convince of location. Sure enough one week into rehab a Pendleton, my father falls and breaks his other hip!!!! How does someone even have the chance to fall and hurt themselves in REHAB. Rehab is supposed to be a safe place!! When I asked my dad what was going on at the rehab he told me that no one came to help him. I am so furious over their neglect. My poor dad is now awaiting a second high risk surgery due to their negligence. Do not send your loved ones here. I've heard so many horror stories outside of our own about this place. They need to be he accountable.
7 years ago (20-12-2017)
My good friend has been at Pendleton for over three years. He came from another area facility with stage 4 wounds that have been healed. He loves the building, staff, management, and other residents and has become active on the resident council. He and his family have stated they would not want to be anywhere else.
7 years ago (08-11-2017)
Terrible irresponsible facility. We had a family here who was injured while at this place. Don't trust the positive reviews. This place should be shut down. All the positive reviews are by employees.
7 years ago (20-12-2017)
Very Happy - After a fall, my grandmother received Rehab services at Pendleton Health & Rehab in Mystic, CT. The nursing staff was warm and friendly, providing her with loving care. Her birthday happened to fall in the timeframe of her stay, all the staff wished her happy birthday with hugs. The Rehab staff worked with her regularly enabling her to regain strength and independence so she could return home safely. Other family members agree that although a "facelift" was underway, Pendleton is one of the best facilities we've visited both visually and with the care given. I cannot say enough regarding the pleasant experience our family and more importantly my grandmother experienced during her time at Pendleton.
7 years ago (07-11-2017)
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