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Penn State Health St. Joseph Medical Center

  1. Pennsylvania

Reviews, get directions and contact details for Penn State Health St. Joseph Medical Center

Address: 2500 Bernville Rd, Reading, PA 19605, USA
Phone: (610) 378-2000
State: Pennsylvania
Zip Code: 19605


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Reviews
I came to the emergency room and had a horrible experience - it took 7 hours, 4 hours before I was even seen by a doctor! I was in severe pain and it seemed like no one cared. There was no sense of urgency from anyone in the entire ER! I saw that they have a goal of 3 hours or less from arrival to discharge - in order to meet that goal they are going to need to actually do some work and care about people's wellbeing. They CT technician talked down to me, the doctor was completely useless, they wouldn't even give me a cup of water. Then they wouldn't let me see my test results and they wouldn't fax them to my doctor or give me copies. I had to come back in the next day, when I wasn't feeling well, and go to 3 different departments to pick them up! It was the most out of date process I have ever seen and a woman in the medical records department gave me attitude. I will never go here again - they did absolutely nothing to help me in my time of need and I have no respect for a hospital that doesn't care about their patients.
9 years ago (20-10-2017)
I went in for an Open MRI. Everyone from the beginning of the process truly showed compassion. I was very nervous. Thank You
9 years ago (06-10-2017)
If I could give this hospital zero stars I would. I came in with extreme back spasms to my lower back. I was vomiting. I couldn't stand, sit or lay down... While they tried to make me comfortable in the waiting room with a vomit bag and a reclining chair, I quickly realized they thought I was a "pill seeker"... They put me in a room for over an hour and no one checked on me as I cramped and had severe spasms. A Physicians Assistant finally came in when I actually called the hospital and complained. She told me I couldn't be in that much pain because I was visibly upset and moving. Those are called "spasms"... Perhaps you should go back for your M.D. After giving me a urine test which I am assuming was to test me for opiates which of course came out clean since NOT everyone living in the surrounding Reading area is on heroin or pain killers, I was finally given (2) two injections and sent on my way. Oh.. and because my parents came the P.A. asked why I had so many people in the room... Is that really any of her business? However, first they were taken to an empty room by security and told that was my room... I guess that's what happens when you ignore your patients. My mom is a nurse and told me she's NEVER heard that asked in ER. Furthermore, I actually have a bulged disc in my back which I have not taken pain killers and will not take them. Seriously, St. Joe's I am the furthest thing from a "pill seeker" you're going to find. Next time I will go to Reading. You really should stop making self assessments of people when they walk in the door based on how the person looks. It's called profiling.. Not EVERYONE IS A "PILL SEEKER"...
10 years ago (30-03-2017)
Terrible hospital. They make it seem like you are going to see a doctor right away by taking ypu back fast. But then end up sitting in a room for an hour and a half. No one stops over to check or anything. I got so frustrated so i went to leave. The doctor gave me an attitude about it too. I will never go here again, ill make the longee drive to Reading hospital.
9 years ago (26-08-2017)
Awful. I'm sure the workers are paid nearly nothing, because the attitude is miserable and the place is depressing and makes you angry just to be there. Doctors of course are arrogant. Billing department is totally robotic...can't talk to a human on the phone. You better be healthy when you go to St. Joe's, or you are dead. Go to Hershey or Allentown...no good hospitals in Reading.
9 years ago (19-07-2017)
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