PeoplesBank

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Address: 547 Memorial Ave, West Springfield, MA 01089, USA

Phone: (413) 733-6750

Website

State: Massachusetts

City: West Springfield

Zip Code: 01089

Opening Hours

Monday: 8:45 AM – 5:00 PM
Tuesday: 8:45 AM – 5:00 PM
Wednesday: 8:45 AM – 5:00 PM
Thursday: 8:45 AM – 5:00 PM
Friday: 8:45 AM – 6:00 PM
Saturday: 8:45 AM – 1:00 PM
Sunday: Closed

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Reviews

My family and I have been People's Bank costumers for over 15 years, and for the most part we have been satisfied with their products and services. However, on a recent phone call to the West Springfield branch regarding a check policy, I expected knowledgeable, and courteous responses for my inquiries. Instead what I received from the assistant manager Jennifer Kollisch were rude and condescending responses. During our short conversation, as I inquired about the policy she became frustrated and she abruptly ended the call, leaving me with unanswered questions and forcing me to re-evaluate my relationship with Peoples Bank. Going forward I foresee us becoming members at other institutions who truly value the meaning of customer service.

 8 years ago (10-01-2017)

They always make you feel welcome. Make you feel like you're apart of their family. I give them  *****     ;)

 9 years ago (29-04-2016)

No matter what branch I go to... Super pleasant tellers. Such a nice change of pace.

 10 years ago (30-12-2015)

Slow and takes forever and they are to nosy

 8 years ago (13-06-2017)

I always have a great experience at the West Side Peoples Bank! Tellers and managers are pleasant and helpful. 

 11 years ago (08-05-2014)

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