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Pep Boys Auto Parts & Service

  1. Warren
  2. Indiana Car Repair

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 7201 E Washington St, Indianapolis, IN 46219, USA
Phone: (317) 353-0020
moc.syobpep@sutcatnoc
State: Indiana
Zip Code: 46219


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
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Reviews
I stopped in for an oil change and tire rotation. Pep boys ended up having to fix a problem that was caused by the last place I got an oil change (rhymes with fall-mart). They were professional, courteous and did everything possible to get me back on the road! Great price for the oil change and rotation! Having them fix the problem from their competitor.... priceless! Thanks Guys! Will only go there from now on and highly recommend you all!!
8 years ago (20-11-2017)
Had a coolant leak. Said they would look at it but mentioned no charge. They lifted the hood, saw that the AC condenser had smashed into the radiator. They added coolant to see where the leak was, but that seems unnecessary. They called it a "coolant system evaluation" and charged $39.15 for it. I don't mind a charge, and it's not losing the money, but that much for looking under the car and wasting coolant? Please. When I questioned this: "It ain't free to look at your car, sir." It would have been any other place I would have taken it, and always has been -- or at least a warning. To me this falls somewhere between charging without my agreeing to it, overcharging for next to nothing, and petty theft. Fool me once . . . .
8 years ago (06-01-2018)
Went there to get a new battery for my girlfriends parents car. A gentleman named Daniel helped us out with selecting the right battery for our needs. Because I didnt have the right tools for the job, he said he would take care of it. He went out with just a flannel shirt on (it was 12 degrees outside) and went to work. It was not an easy one to change out, but he made it happen. Thanks for your persistence Daniel, it was much appreciated! Above and beyond for customer assistance!
8 years ago (30-12-2017)
Good price if you have coupon and fast for an oil change. However, on the program to I chose to do an oil change, they suppose to do oil change, oil filter, tire rotation, check tire pressure. They did only oil change and maybe oil filer. I was watching them the whole time, but I didn't see they did something else other than oil change. And it seem like the mechanic got his hand dirty from an oil change and that engine oil all over my door panel, steeling wheel, engine area, car seat, and etc. I am not sure if i will go back again since I can get this price and basic oil change some where else too.
8 years ago (20-01-2018)
Had a schedule appointment. Scheduled on Friday 10-29-17 for Sunday 10-31-17 for 1:00 was called at one hour before my appointment to be told that they were behind. This is not my responsibility. Pep Boy's could have really done better on customer service on this matter. And they had nothing but excuses.
8 years ago (31-12-2017)
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