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Reviews, get directions and contact details for Pep Boys Auto Service & Tire

Pep Boys Auto Service & Tire

Story

Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to pepboys.com

Address: 845 Scenic Highway S, Bldg D, Lawrenceville, GA 30046, USA
Phone: (678) 407-6148
State: GA
Zip Code: 30046


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Reviews
Car was shaking and asked about getting tires balanced. They told me I needed four new tires, new struts, new shocks, and a new wheel hub. Went to two other places that both said the above mentioned were all fine and that I just needed to get the tires balanced. Did so, and the car runs fine. It's hard for me to not feel like they were trying to scam me out of some money for unnecessary work that would have cost more than the car was worth. The second star is because they were polite while trying to sell me snake oil, which I guess counts for something.
8 years ago (02-08-2017)
My tire light comes on just as I began our early morning routine of dropping my children off to their respective schools. I put air in the tires yet the light didn't go off. I did a Google search for "tire shops near me" and this location was a mile and a half away from the last child's school. So, I went. I was acknowledged and greeted upon entering. The greeter promptly took my keys to complete a tire inspection and advised we'd go from there with their findings. Well, lo' and behold, they found a hook of some sort in my tire that was causing the leak! It was repaired for me at no cost whatsoever!!! I was really grateful for the courtesy that I remembered I needed to have my blades on my windshield wipers replaced, so I bought a pair! I'm a very satisfied customer that will return for service AND refer others as well. Thank you for great service.
8 years ago (05-05-2017)
Sat in the lobby for over two hours waiting for an oil change with no one else there. Heard the crew joking around with each other while I sat there waiting. Only come here if you're willing to wait a long time.
8 years ago (14-07-2017)
Best service I have had. Went in for a brake change, Good pricing compared to what a deals hip would charge. The Assistant Manager went above and beyond for me. I had an eran​ that needed to be done, he had to go to another PEP boys store to get a tire and since where I needed to go was on the way to the store he offered to take me along so I could accomplish that eran. That's great customer service.
8 years ago (31-03-2017)
Excellent service. Will revisit.
8 years ago (17-09-2017)
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