Performance Bicycle

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Shop your local Fair Oaks, CA Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

Address: 5271 Sunrise Blvd, Fair Oaks, CA 95628, USA

Phone: (916) 961-1488

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State: California

Zip Code: 95628

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Reviews

The staff here treat me great. The service department is always helpful and quick. I started shopping here because their prices were the lowest but now I shop here because they are a friendly store... with really great prices. I recommend this store to any cyclist especially people just getting into the sport. They'll take good care of you here.

 8 years ago (17-06-2017)

Excellent customer service. Bought 2 mountain bikes for my wife and I here 5 years ago. Everytime we come back, the staff were always helpful. We came here 3 weeks ago to change the tires on our bikes and Chris helped us. Chris was extremely helpful and was honest when making recommendation based on practical purpose rather then trying to sell us the  most expensive product.

Today I came to the store with the intention of buying a road bike. Again, Chris was there helping me. He took his time to help. The store was busy with customers but I was never ignored. He made sure the bike fit me exactly the way it should. He replaced a part so I was sitting in the right position. I was in the store for about an hour until they were satisfied that the new bike fitted me correctly. I walked away with my new bike confidently knowing Chris and the staff had my best interest and satisfaction before letting me leave.

Thank you Chris and the Fair Oaks staff. You have definitely earned my business because of your attention to customer service.

 8 years ago (09-06-2017)

Staff is ultra knowledgeable but items are overpriced compared to most retailers. One guy was very helpful and extremely nice while the other guy working the register was a grumpy jerk. Performance could take a page from Bob's Bike Shop as far as customer service and price point. Will return, but only for specialty items. Grade: C-... 3 stars.

 8 years ago (07-06-2017)

I had a great experience. Chris B was so helpful. I'm glad I went here and will recommend them to everyone I know.

 8 years ago (26-03-2017)

I bought a gt mountain bike a few months ago. It's a great bike and quality for sure. 
You do have a selection to choose from. They soft sell you which is much better than other places. Meaning that the first item they suggest is the upper and more expensive. But if you say you are looking for a more cost friendly option, they are helpful. The guy repairing the bikes in the back is pretty cool.
My only complaint is that you can't just browse without every associate asking if you are ok and need help. Even the same person several times. There is just a line between helpful and feeling rushed .

 9 years ago (06-11-2016)

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