Pet Supplies Plus

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PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 7570 Pearl Rd, Middleburg Heights, OH 44130, USA

Phone: (440) 891-9779

Website

State: Ohio

City: Middleburg Heights

Zip Code: 44130

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews

Middleburg hts store has very helpful staff. Prices are always competitive. Coupons are always available. Would prefer better selection of made in USA dog chewy products

 7 years ago (14-05-2018)

Very nice store, people so very nice and helpful. Roger very helpful Torrie also. Love the store been shopping there for years

 7 years ago (17-05-2018)

Staff was so kind. Plus I heard Jane's Addiction while I was here, so yeah... Automatic 5 star rating. Meow.

 7 years ago (08-05-2018)

While I'm not particularly fond of how most Pet Supplies Plus stores, this location is better than many. The store is generally kept pretty clean, and the stock is almost always kept up with. Other locations tend to have dirtier isles, and less in-stock items, but this location does best here - I return here often due to this fact.

The majority of staff is friendly and  kind to their customers. Some staff members that have been working there for awhile, and the managers, are overall informative and extra helpful. The younger staff can sometimes be misinformed, or less helpful, but usually they try to ask other team members to help when they are unable to answer questions. 

The live animals are limited, which may be why they are generally better cared for compared to other chains. However, there is still plenty of room for improvement when it comes to keeping their reptile and fish tanks clean. Every animal looks decently well-fed though, which is nice. 

I have never utilized their grooming, so I cannot provide feedback there. The VIP Petcare can be reasonable for certain shots/checkups, however the vets vary per location (some drastically better than others). Overall store prices are pretty fair as far as pet stores go, but online stores can be cheaper for certain items.

Pet Supplies Plus chains in general is why this won't reach 5 stars, as like most pet stores, the animal care is lacking. However, being how this chain runs, this location deserved a higher rating.

 7 years ago (21-12-2017)

Great place to wash the dog as well as pick up things our pets need. Plenty of parking.

 7 years ago (23-04-2018)

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