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Peter Chi, M.D.

  1. California
  2. Temple City Doctor

Reviews, get directions and contact details for Peter Chi, M.D.

Peter Chi, M.D.
Address: 5828 Temple City Blvd, Temple City, CA 91780, USA
Phone: (626) 285-1154
State: California
Zip Code: 91780


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Reviews
Apparently the office staff doesn't have phone etiquette. They can't seem to handle "high volume" of calls. My mother called their office 3 times with questions and Stephanie was very rude and told her to stop calling. I've worked in a doctors office and I have NEVER told anyone that they need to stop calling. You simply handle each call with a nice friendly attitude. And when I called in for my mother Stephanie hung up on me. From what I've read in the other reviews the staff seems to be a problem. I wouldn't trust an office that simply doesn't know how to handle phone calls. They might need a reminder that they work in the health field and their compassion and attitudes is what really makes them stick out. Honestly after this experience I wouldn't trust these people with small children or the elderly. Actually anything that is breathing. Dr. Peter Chi if you're reading this I would highly advise a change in staff, if you really do care about your practice.
10 years ago (01-03-2017)
most uncaring staff, hardest to get a hold of. OFTEN makes paperwork mistakes and not at all friendly or helpful. The doctor prescribed my father (a patient of his for over a decade) the wrong medication 3 times in a row. Do you as a doctor not keep patient records???? worst doctor and office ever.
9 years ago (27-06-2017)
Dr. Peter Chi is an amazing Doctor, well mannered, with high professional ethics, however his choice of staff is poor. I recently became a patient in his clinic and his staff have been nothing but disrespectful, inconsiderate of the time and impatient; specifically Elvia who happens to be in "charge" of this place and does not take constructive criticism well at all. Every time I call they put me on hold for at least 8 to 10 minutes and their excuse is that this is a clinic and its always busy. Then they pick and say " we will call you back " and then hang up quickly. I call back in 3 hours then Elvia picks up again and said you failed to leave your number? She was upset that I did not leave a number and puts the blame on me. I thought this was a doctors office. shouldn't they have your number on file when you have been there a few times? Finally I tell her what she is doing is unprofessional and she says ok is there anything else? As an educated professional I have never been so disrespected and to see this kind of behavior from another so called professional is beneath me. A professional accepts her mistakes and becomes apologetic, regardless of their mood or background or how they were raised. They do not make a patient feel inferior, they do not make another person feel like their time is less important. I feel sorry for Elvia and I hope she changes her ways because she is the face of the office and if she looks bad Dr. Chi looks bad. I will walk in the clinic today to make a formal complaint about her to Dr. Chi and I cannot wait to see what he has to say about Elvia. Its amazing how much hate there is in the world and people fail to start change within themselves.
10 years ago (14-02-2017)
I appreciate Dr. Chi. He tells you everything you need to know, answers your questions- very honestly- his staff is very friendly and helpful. Dr. Peter Chi is a wonderful doctor, has a great bedside manner. Thank you Dr. Chi, for your service.
13 years ago (22-10-2013)
Never had a problem with you folks. Very good care and attention.
13 years ago (22-10-2013)
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