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Peter Chi, M.D.

  1. California
  2. Temple City Doctor

Reviews, get directions and contact details for Peter Chi, M.D.

Peter Chi, M.D.
Address: 5828 Temple City Blvd, Temple City, CA 91780, USA
Phone: (626) 285-1154
State: California
Zip Code: 91780


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Reviews
Apparently the office staff doesn't have phone etiquette. They can't seem to handle "high volume" of calls. My mother called their office 3 times with questions and Stephanie was very rude and told her to stop calling. I've worked in a doctors office and I have NEVER told anyone that they need to stop calling. You simply handle each call with a nice friendly attitude. And when I called in for my mother Stephanie hung up on me. From what I've read in the other reviews the staff seems to be a problem. I wouldn't trust an office that simply doesn't know how to handle phone calls. They might need a reminder that they work in the health field and their compassion and attitudes is what really makes them stick out. Honestly after this experience I wouldn't trust these people with small children or the elderly. Actually anything that is breathing. Dr. Peter Chi if you're reading this I would highly advise a change in staff, if you really do care about your practice.
8 years ago (01-03-2017)
most uncaring staff, hardest to get a hold of. OFTEN makes paperwork mistakes and not at all friendly or helpful. The doctor prescribed my father (a patient of his for over a decade) the wrong medication 3 times in a row. Do you as a doctor not keep patient records???? worst doctor and office ever.
8 years ago (27-06-2017)
Dr. Peter Chi is an amazing Doctor, well mannered, with high professional ethics, however his choice of staff is poor. I recently became a patient in his clinic and his staff have been nothing but disrespectful, inconsiderate of the time and impatient; specifically Elvia who happens to be in "charge" of this place and does not take constructive criticism well at all. Every time I call they put me on hold for at least 8 to 10 minutes and their excuse is that this is a clinic and its always busy. Then they pick and say " we will call you back " and then hang up quickly. I call back in 3 hours then Elvia picks up again and said you failed to leave your number? She was upset that I did not leave a number and puts the blame on me. I thought this was a doctors office. shouldn't they have your number on file when you have been there a few times? Finally I tell her what she is doing is unprofessional and she says ok is there anything else? As an educated professional I have never been so disrespected and to see this kind of behavior from another so called professional is beneath me. A professional accepts her mistakes and becomes apologetic, regardless of their mood or background or how they were raised. They do not make a patient feel inferior, they do not make another person feel like their time is less important. I feel sorry for Elvia and I hope she changes her ways because she is the face of the office and if she looks bad Dr. Chi looks bad. I will walk in the clinic today to make a formal complaint about her to Dr. Chi and I cannot wait to see what he has to say about Elvia. Its amazing how much hate there is in the world and people fail to start change within themselves.
8 years ago (14-02-2017)
I appreciate Dr. Chi. He tells you everything you need to know, answers your questions- very honestly- his staff is very friendly and helpful. Dr. Peter Chi is a wonderful doctor, has a great bedside manner. Thank you Dr. Chi, for your service.
12 years ago (22-10-2013)
Never had a problem with you folks. Very good care and attention.
12 years ago (22-10-2013)
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