Petro Home Services

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Address: 1182 River St, Woonsocket, RI 02895, USA

Phone: (401) 621-5196

Website

State: Rhode Island

City: Woonsocket

Zip Code: 02895

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I can't seem to find the option for no stars, or negative stars.. so I guess I will have to reluctantly give them one.
By far one of the most incompetent companies that I have ever dealt with in any industry. Viking subcontracted them to come out and fix my dishwasher which is less than 6 months old. Was told replacement part would be in within 2 weeks. 4 weeks later, still haven’t heard anything. Made 7 separate phone calls and 2 emails, all of which I was ensured that a manager would get back to me - which never happened. Finally after a scathing social media message, I finally hear back from someone who says “I’m sorry.. We are no longer handling Viking warranties at this time”. Really???! You sent someone out to my house to look at it, knowing the entire time this was under warranty.. And sometime during then and now, you decide that you no longer wish to handle Viking warranties? On top of that, you don’t return calls / emails to inform me of this. This company is an absolute joke… do yourself a favor and use ANYONE BUT PETRO, they suck!!!!

 7 years ago (16-01-2018)

Garbage service. Left without heat for 2 days during sub 0 temps. Billed for contracts never presented or accepted. Customer service reps who can't help or don't understand simple questions. No attempt to rectify. Avoid.

 7 years ago (15-03-2018)

My elderly grandmother has been a customer for over 40 years. She has no heat. Her oil barrel is empty. You CANNOT leave an elderly person with no heat in the winter! It's not the first time!

 7 years ago (18-01-2018)

I have had their service and furnace & water heater service plans for a little over a year, and I have no complaints. They come when they say, and have fixed everything first time. This is a big thing. I have had two other local companies where they couldn't even clean a furnace without needing to come back at least 2x. I find that the Petro service technicians are top notch. They even came quickly on a weekend to fix my central AC, even though I do not have a service plan on it!

 8 years ago (24-07-2017)

We have been using Petro Oil for about 4 years now and have nothing but great things to say about them. Their service people are always friendly and professional. Customer service works with me whenever it is time to renew our contract. I highly recommend the service plan.

 8 years ago (06-07-2017)

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Reviews, get directions and contact details for Petro Home Services

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