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PetSmart

  1. Maryland
  2. District Of Columbia Pet Store
  3. Maryland Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 6800 Wisconsin Ave, Bethesda, MD 20815, USA
Phone: (240) 497-1350
State: Maryland
Zip Code: 20815


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info
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Reviews
My visit with my daughter's cat was hassle-free and informing. All of my questions were answered and we were not rushed. Phermones were used in the room prior to our entering to ease any stress the pet may have had. The desk assistant was helpful and offered tips for parking. There was no undue waiting.
7 years ago (11-01-2018)
Pet Hotel has gone downhill. I live in NW DC and used to board my dog here all the time when I would travel. She was always taken care of and the staffers knew her by name. Over the last few years, the quality of the service has really gotten worse. Although I had instructed that my dog be let out 3 times per day, they only let her our twice per day and then let her stay in the room with a urine-soaked bed and blanket for who-knows-how-long, only to give it back to me in a plastic bag! I have no idea how long she was left like that. I will NEVER board my dog here again. Ever.
7 years ago (19-01-2018)
A DISHONEST STORE . They don’t care about customer experience and be sure they don’t care about your pets’ experience either. Some stuff there are incredibly irresponsible. Items are always hung on a wrong place with a wrong price. I’ve experience this issue three times! The $3 bunch turned out to be $6, and the $2 stuff turned out to be $3.5. When I tried to tell the guy this problem. He was in a rush to go home and said he couldn’t give me the item with price on tag. Excuse me ? It’s just 1 or 2 dollars difference and I already paid for them, so I don’t need you to give me that cheap price.I told you so that you guys be aware of this mistakes. It’s not a big deal, but it’s super annoying always seeing the wrong price. And they clearly don’t care about customer experience. Never going there again!
7 years ago (15-10-2017)
Great location and prices! My son Truck purchased a few things for his Russian Tortoise and fish. The staff was friendly and answered all Truck’s questions about the animals.
7 years ago (23-01-2018)
Horrible Customer Service experience. I take my dog here all the time for grooming and doggie day camp. I had scheduled an appointment to get my dog groomed, and accidentally cancelled it online when trying to switch the package I had selected. I immediately called the store only to find out that the salon was already over booked and they refused to take my dog. I am very disappointed that they clearly over book their salon to begin with and then to treat a loyal customer poorly. Needless to say I will not be using this grooming salon anymore.
7 years ago (21-12-2017)
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