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Reviews, get directions and contact details for PetSmart

Story

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Syracuse PetSmart today!

Address: 3401 Erie Blvd E, Syracuse, NY 13214, USA
Phone: (315) 446-6320
State: New York
Zip Code: 13214


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Great service. They Try hard to satisfy your need or question
7 years ago (04-10-2017)
I go here to get my dog's nails trimmed. I had them grind them this time and she did a great job. The groomer said he didn't like his front paws done, but the nails still look good!
8 years ago (19-07-2017)
Beyond mad!!! Horrible customer service!!! Made an online appointment earlier in the week for a 8am Saturday appointment only to ARRIVE there and be told sorry ,we are overbooked and need to reschedule. No call in the days before the appointment or before I arrived. Manager Kayla says there is nothing they can do! Why have an online system that doesn't work, why no phone call and why not TRY to accommodate??? I certainly will be calling and sending an email. Time wasted too early on a Saturday morning! 😡
8 years ago (10-06-2017)
Would have been a 3 star review until I found out that they had Anne Romano grooming there. I've watched her throw dogs across a salon before, on more than one occasion. I've already alerted the appropriate authorities as well. You think they'd actually do a little checking on their groomers and not hire groomers who have killed or maimed dogs in the past. Done..... will NEVER return to any PetSmart. Just can't trust a company like that.
8 years ago (03-06-2017)
Everyone I came in contact with today was so very helpful & pleasant.I got great help & super sales on everything I bought.Thank you.
8 years ago (22-07-2017)
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