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PetSmart

  1. Georgia
  2. Georgia Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 1705 Mall of Georgia Blvd, Buford, GA 30519, USA
Phone: (678) 482-7449
State: Georgia
Zip Code: 30519


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Reviews
Great place! Took my little 2 month old kitten for a kitten bath and they did a great job. Everyone was nice and respectful, even in such a chaotic time. She done and ready in 30 minutes!
8 years ago (27-06-2017)
Extremely rude female manager!! I witnessed her bickering with a customer and then proceed to publicly scold an employee for actually providing customer service. This is not the first time I've seen a lack of friendliness at this location, but it will be the last! Petco is right around the corner...
9 years ago (31-01-2017)
I will NEVER take my 3 toy poodles to petsmart for grooming again. I took them twice and the first time everything went fine. Fist grooming service I order a poodle cut with clean face, Pom Pom feet, clean paws. Well that cost me $43 per dog. The next cut 6 weeks later is where the problem came in. I was charged $43 for two dogs and my one toy slightly larger was charge $48 I asked for the same service as before but added a teeth brushing. They never brushed their teeth but charge me for it then lied and said they did it. I was charged extra for Pom Pom feet, clean face and paws and extra brushing for Pom Pom feet. My dogs are brushed daily so why the extra brushing. Plus one of my poodles doesn't have Pom Pom feet her legs are to short the style looks weird on her. My bill was close to $300 I had to argue with them about it by the time they took off things I was only at 250 and they refused to do more. This place cheats you I'm glad my normal groomer is back from having her baby. Petsmart charged me all that money and now I Have to have my groomer fix all their mistakes my babies had long Beautiful Fluffy ears and they blunt cut them off and gave them lopsided Afros. Very disappointed.
9 years ago (10-09-2016)
If I could give a zero star review I would ! My friends and I have been going there every Saturday after work for a month or so . This particular day we decided to bring our WELL behaved dogs with us and our friend who Just so happens to be a dog trainer came along with her dog . I had great intentions to buy dog food and my friends were going to also purchase items that was until two particular female staff members began to stalk us and be continuously rude . To the point one of them asked us if we were shopping because people were trying to get through . We were shopping and the people who were " trying to get through " were actually admiring our dogs . We were asked to leave because we were accused of doing a training session when all our dogs were doing was acting how they had been taught to . After a call to petsmart corporate We left there and went to petco where we were greeted with smiles and free treats . All the staff members were happy to have us there and were more than happy to see our well behaved dogs in their store . Shame on you petsmart . You've lost my business along with 3 other people who will be sure to share this experience with other people .
9 years ago (29-10-2016)
The last TWO times I have gone to this location the employees have harassed me about my choices for my dog. I was getting dog food and they kept telling me my choice was terrible (it's what we've always fed our dogs and they've been fine) and I was getting a behavioral collar for one and they kept telling me how bad it is. MIND YOUR OWN BUSINESS! I will never be back here.
9 years ago (02-10-2016)
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