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PetSmart

  1. Florida
  2. Ocoee Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 9585 W Colonial Dr, Ocoee, FL 34761, USA
Phone: (407) 297-8110
State: Florida
Zip Code: 34761


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Reviews
Just stopped in quick to grab crickets for my son's pet bearded dragon. The representative was assisting another customer so I waited. After five minutes passed the representative walked to her station and did not acknowledge me. She then went back to the customer to assist with fish. Knowing she would be tied up getting multiple fish for the customer I went to another associate. This person informed me that only the one associate could get crickets. Great job PetSmart. Great customer service. One less customer to worry about. What a shame since it is the most convenient. Came back second day to give them 2nd chance. Same customer service. While I'm sitting here waiting again I though I would update post. Unbelievable.
8 years ago (01-07-2017)
The employees of this store make me feel as if it's a small family owned pet store. They really care and always make sure I have everything I could ever need or want having to do with our 4 legged friends.
8 years ago (13-04-2017)
The grooming is not the best. It looks like I tried to do it myself. I have two dogs and brought both of them here. For a total of $138, I would expect a great job, it was very choppy and it's just bad overall. I didn't get what I paid for but hey, can't do anything about it. They also seem very disorganized, from what I saw, they don't work together so it's just a mess. The pet store is fine, just would bring my dogs there again.
8 years ago (05-03-2017)
I'm really upset with PetSmart they discontinued the dog food that my paralyzed dog was eating the only dog food that helped him grow his coat back also it help them from throwing up and they discontinued it after him being on it for 3 years and imagine having a paralyzed dog in a pool that has diarrhea all night he's still not used to this new food I started him on I got from PetSmart what happens when they discontinue it the same old problem I don't think they should ever discontinue a product and if they were they knew I was buying it there all the time I would buy the big bag $62 after taxes for 24 pounds in the poor little Feller still having problems that was a real setback on their parts see you had them all natural chicken sweet potatoes peas grapes and flaxseed in the dog food I was getting and you can see this flax seeds and you can see the little sweet potatoes you can see the sweet peas you can see the grapes but what I'm getting from there now they put it all in one little pebble and it's seven and a half the peas and all that in it but it's combined in just the pebble and I don't like that you should warn the customer that you're going to change and I don't think they should change because that just messes up every dog stomach and now my poor little paralyzed dog has this little pieces of poop that just keeps coming out of his behind because they wouldn't change that dog food and discontinued it one that was making him so much better and he loved it shame on you all I even called the 1-800 number on the back and she wasn't much help
8 years ago (18-04-2017)
Half is very good in service and Grooming period but prices are a little high on foods and toys
8 years ago (26-02-2017)
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