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PetSmart

  1. New York
  2. Floral Park Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 1600 Marcus Ave, New Hyde Park, NY 11040, USA
Phone: (516) 502-1481
State: New York
Zip Code: 11040


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Reviews
I have been bringing my pet here for years and I had a scarring experience the last time I was there roughly two months ago. Gizmo has anxiety and we always explain to the groomer to be careful with his face because he can nip if he feels uncomfortable or threatened. The groomer, Ashley, was dismissive and said she would be fine. Again, I have come here for years now and I have never had a problem. When I picked him up, the groomer proceeded to yell at me and bash Gizmo because he was aggressive towards her. When I asked her to explain to me what happened, she turned her back and began talking about me and my pet to her coworkers instead of addressing me. I had the manager intervene and that was the end of that. When I got home, I noticed that Gizmo had a deep cut on his paw, which is probably why he was aggressive towards the groomer. I called today to book an appointment with the groomers he has NEVER had problems with and I was told that I could no longer go there because of this one incident. It is a shame that records and notes were not reviewed and that Ashley still works there when she is unprofessional, combative and rude.
9 years ago (21-06-2017)
Harold was great in helping with reptile info and setup. Sam b was friendly and helpful as well. efficient employees. clean environment.
9 years ago (31-07-2017)
I took my dog to get groomed here and he came home so cute. They are very clean and kind. The prices are a little expensive but they're reasonable.
9 years ago (26-07-2017)
Helpful staff and always in stock, if it isnt manager always tries to accommodate their customers.
9 years ago (04-08-2017)
Good services. Clean store. Provide long term medical cares for your pets with monthly payments.
9 years ago (24-06-2017)
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