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PetSmart

  1. North Carolina
  2. Hendersonville Shoe Store

Reviews, get directions and contact details for PetSmart

PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 213 Greenville Hwy, Hendersonville, NC 28792, USA
Phone: (828) 393-3206
State: North Carolina
Zip Code: 28792


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Reviews
They don't sell my Carrot Crunchies (by Wild Harvest) anymore! D: The people are nice enough and the store -is- well stocked with what they do carry but.. I'm not overly impressed with the small animal section. Cute guinea pigs for sale though!!!
8 years ago (10-08-2017)
Terrible experience here on 8/3/17. Took my 10 year old dachshund in for a bath at 5:45 because I had read on PetSmart's website that "evening baths" were 25% off until 8/6/17. The grooming salon closes at 7:00 so I figured we had plenty of time for a walk-in appointment. We were met by an employee (we will call her "B" - first initial) who made no effort to welcome us into the salon. Was disinterested at best. She said the coupon expires at 6 (salon closes at 7?) and that I would need to make an appointment. There were 2 other employees working on a larger dog and no other dogs waiting. It definitely seemed that "clocking out" was a priority more than explaining why a simple bath could not be accomplished in the next 1.25 hours. The total lack of concern that B exhibited and lack of engagement with the process was very frustrating. I got home and called the number for the store listed on Google and it was not a valid number. I ended up calling corporate and registering a formal complaint about what had happened. Was told that someone in the management chain would contact me within 48 hours. That has not happened in the 5 days since this event occurred. I definitely expected more but it seems like another example of corporations believing "build it and they will come". As for me, I will drive across town to avoid PetSmart since they do not seem to value customers or their pets.
8 years ago (08-08-2017)
Made a quick trip to Petsmart just to pick up pill pockets for my dogs medicine. It is impossible to find anything in that dark, crowded store. After locating them, the selection was limited. And, even on sale, the price was very high.
8 years ago (04-08-2017)
Always great..they have everything I need to keep my Baby kittie happy 🐱
8 years ago (16-09-2017)
They always have what i need for my cats, dogs, fish, lizards, and ferrets. Not overpriced either
8 years ago (11-09-2017)
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