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Reviews, get directions and contact details for Phelps Memorial Hospital Center

Phelps Memorial Hospital Center

About

Phelps Memorial Hospital Center is a 238-bed acute care community hospital located in Sleepy Hollow, New York.

Story

Phelps Hospital is part of Northwell Health, the largest health system in New York State. With 1,700 employees and nearly 600 medical staff members representing 60 medical specialties, Phelps offers one of the broadest ranges of community hospital services in Westchester County. Patients benefit from access to the latest technology and advanced procedures performed by distinguished physicians, many of whom are pioneers in their field. Phelps' primary and specialty care medical group, Phelps Medical Associates, has practices conveniently located on the hospital campus and in the surrounding communities.

Spine surgery firsts include the first total disc replacement (Charite III) and the first artificial cervical spine disk implantation. In 1969, the first hip replacement in Westchester was performed at Phelps, and in 2005, a Phelps physician performed the first anterior approach hip replacement in the Northeast.

Phelps established the first sleep center in the county and has the largest hyperbaric chamber in the Northeast. The maternal child center was the first to provide hearing testing for infants and to offer hepatitis B vaccinations to all newborns.

The Phelps Emergency Department, constructed less than three years ago, has 32 private rooms, a pediatric section featuring a playroom, and a dedicated radiology suite.

At the hospital’s Hoch Center for Emergency Education, training is provided for EMTs, paramedics, and other healthcare providers. Students come from every corner of Westchester County, indeed, from across the globe to benefit from the hands-on simulation-based training provided at the Center.

Plans are under way to establish Northwell Health Cancer Institute at Phelps, bringing together comprehensive cancer services including multidisciplinary treatment, full-service screening, and diagnostic and support services under one roof. The institute’s expert cancer physicians are disease-focused and dedicated to bringing the most advanced treatments to patients.

Mission

The mission of Phelps Hospital is to serve our community and provide the highest quality, comprehensive health care available for the diverse populations of Westchester County and the Hudson Valley.

Address: 701 N Broadway, Sleepy Hollow, NY 10591, USA
Phone: (914) 366-3000
su.chmp@regnitanresm
State: New York
Zip Code: 10591


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Reviews
Phelps hospital has some of The most wonderful people working there. My experience there is always good. My doctors care and so do the nurses. This is a great hospital pretty much the only one I ever will go to. They have earned my complete trust
8 years ago (13-08-2017)
My mom passed away in the Phelps ICU. She was in her early 60s and died from breast cancer. My family & I knew the cancer had metastasized but we did not know how advanced her cancer was at the time she passed. I believe she'd tried to protect us from the thought of losing her for as long as possible. It was a scary and overwhelming time. My family & I pretty much lived in her ICU hospital room for three days. I flew in from out of town when everything happened, and it was about 1 am before I arrived to the hospital. The nurse was able to get the doctor on the phone to discuss the basics of what was happening shortly after I arrived, which was so very helpful and made the picture a bit more clear-- awful, but clear. I think I was in shock from hearing how serious this all was. As the news set in, I was anxious about the next day all night long. I wanted to hear a more detailed plan from the doctors, the evaluation of what happened overnight, and what the prognosis was. At change of shift, being outside of her room was hard -- we hadn't left her side. It was probably an hour (maybe shorter, but to me, just felt like forever). I know talking about patients' situations takes time but I wish someone had said how long. After we were let back in, the nurse made sure my mom was well medicated and comfortable, which I really appreciated. It seemed to take forever for the doctor to come to the bedside that day and talk about the plan. When they did, they suggested some things we could do and try that day. I also asked our nurse more detail about the options too, so they were in more relatable terms. She made it easier to make these informed decisions. We did do a couple more tests/procedures that day, but my mom just didn't seem to be improving at all. I could feel it and see it on her. Also, at some point that day, someone must have contacted a group in the hospital that cared for families because we were given water, toiletries, and snacks to make it through the day. We really appreciated that and we did needed it. We barely had eaten in all of the chaos. That night, the night nurse was incredibly supportive and sat with us in the patient meeting room area and discussed my mom's situation. Honestly, I don't even remember what she said, but I just felt she really cared, and was so compassionate (even empathizing with her own tears). Though, as she spoke with us, I was realizing this was it for my mom. She also explained that my family & I really should go home, eat something, and try to rest. Going home, and taking some time to consider everything, my family and I were able to solidify the decision to stop all the interventions and let my mom pass. If her sepsis and organ failure miraculously improved, she still would be dying of cancer with no other cancer treatment options left. I exhausted all options with the doctor again the next day to be 100% sure that stopping all the interventions and treatments was the best option. The nurses from the previous day were with my family & I again that day and night when it was decided that we would remove all tubes and IVs, etc, from my mom. They helped make her look as much like herself as possible in this situation. One nurse even stayed late to be there for us with the night nurse. The night nurse was there for us when my mom passed. I really feel my mom died as peacefully as possible and, we were able to spend her last few moments with her in the best way we could have, given the circumstances. My only complaint was the time it took for report and seeing a physician. I know talking about patients' situations is private and detailed, and my mom wasn't the only patient the doctor had to see, but I would have liked a better ETA on how long these things would take. However, I don't think it ultimately affected my mom or her care. All of the providers were honest, realistic, and very thorough in answering my questions. They truly treated my mom, my family and I with compassion and respect. I believe Phelps provides truly competent, compassionate care.
8 years ago (18-05-2017)
PLEASE READ!!! DON'T go there. Emergency or not! I went to the emergency room 2 nights last week when I had unexplained shooting,ripping pain all over my body, I was waking up nauseous, couldn't breath just from standing, Ive had a terrible headache in one side of my head for 8 days straight(still hasnt stopped),Cant sit up without terrible back and spine pain ect. The first night I and my bf was there, the "Doctor"(who we later found out was the Dr, days later, because she didn't bother to tell me she was) was disgustingly rude, I came in thinking I was pregnant and that I was having issues with that. Pregnancy test shown I was thankfully not, So instead of it being concerning on why Im feeling like this (and Oh yes, I had a pain attack in front of these people) I got dismissed. They did a urine and blood test, EKG and that was all their little brains knew to do. 2Days pass and its only getting worse and worse.We go back. Not only was I insulted and degraded by the DOCTOR, I was again, dismissed. The Doctor was hard to talk to, cut me off and didnt want to hear what I had to say because HE thought It was irrelevant, when it in fact was not. He compared the way I used words like "Really, bad, and very" to Trump. TRUMP. He straight out said he couldn't understand what I was saying because I use words like Donald Trump. When he wanted me to lay back in the bed, he used his disgusting bare fingers to push my forehead back. He was rude, accusing, and flat out did not care to listen to me. I had NO tests done, and had to wait 3 hours to talk to this man just for this to happen. I again went home with no answers to what is wrong with my body. Im still in so much pain that is again, only getting worse. I will not be paying my Phelps bills. I did not go here to get talked down to and degraded. Please do not go here.
8 years ago (18-07-2017)
The radiology department is full of liars. I made an appointment for 9am when I was getting late I called to let them know and they said you can't come because your appt was at 8. I rescheduled and went in for ultrasound for appt at 11 reached there at 10:58 they made me wait an hour with a full bladder and when I asked they said your appt was for 12. Lies lies full of lies do not go here.
8 years ago (20-05-2017)
I love it there and there really helpful and also they have pt in the pool to
8 years ago (05-07-2017)
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