Philadelphia Flower Market

Reviews, get directions and contact details for Philadelphia Flower Market

About

We’re a local Philadelphia, Pennsylvania florist that delivers courteous and professional service, as well as the highest quality floral gifts.

Address: 1500 John F Kennedy Boulevard, Suburban Station-Concourse Level, Philadelphia, PA 19102, USA

Phone: (215) 563-5478

Website

State: Pennsylvania

Zip Code: 19102

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Reviews

We had a wonderful experience working with Philadelphia Flower Market. Philadelphia Flower Market created 8 phenomenal, fall-inspired centerpieces for Judicial Sunday Coffee Hour, which was attended  by 200+ guests including 30+ local judges, countless attorneys, esteemed clergy, and beloved church members. The centerpieces were visually stunning and gave our event the "WOW" factor we were looking for to make a lasting impression on our guests. 

5-Star Customer Service: Butch and his assistant are consummate professionals who were an absolute pleasure to work with. I saw early on that Butch is very accommodating and flexible, as he worked with me to create customized centerpieces based on inspiration photos I found on Pinterest. The centerpieces Butch created for me cost a 1/3 of what other flower companies quoted me. It’s also very important to note that our event was on a Sunday and although their shop was closed, but Butch had no problem delivering the arrangements and set them up for me, whereas 2 other companies told me I would have to pick up the arrangements the day before and set them up myself into the vases. No one in Philadelphia can beat Philadelphia Flower Market’s rates, attention to detail, and customer service. We would use their services again and we highly recommend this company for your event, no matter how big or small.

 7 years ago (03-10-2017)

i love this flower shop so much, this is definitely now my go to for buying flowers for my loved ones. the owner was very nice and friendly, i love their rainbow roses and all of the other flowers in the shop. it's very convenient and not too pricey.

 7 years ago (26-09-2017)

Extremely helpful and great customer service. Their prices are very reasonable. All around great service and beautiful flowers.

 8 years ago (11-07-2017)

The saddest looking flowers I have ever received, and worse, the rudest owner ever. My husband tried to surprise me on our anniversary by having flowers delivered. I wasn't home when the delivery guy arrived and no one from the shop nor the delivery person tried to call me, despite the fact that they had my cell phone number. Today, my husband had to call the shop repeatedly, after the delivery person, who was supposed to arrive during a specific time window, never showed up. When he finally arrived over an hour later, the flowers were limp and flat--some were even broken. My husband called the shop to tell them and the shop owner got on the phone, cut him off, and told him that he preferred that he never shop with him again, since people like him couldn't be pleased. He also claimed that he tried to deliver multiple times the day before and never charged my husband extra for the multiple delivery attempts. UMMM...whaa....??? My husband PAID A DELIVERY FEE ALREADY. It's not his job to make sure I'm home! The flower shop is supposed to attempt to reach out to me if they've tried to deliver and couldn't, but never did! Why is this our fault? It's pretty upsetting; my husband tried to support a local business, but Philadelphia Flower Market gives small, local businesses a bad rep. I have had flowers delivered from other florists multiple times and NEVER received anything but gorgeous arrangements. These flowers are horrible, but even worse, the owner is a nasty guy who doesn't stand behind his product. DO NOT SUPPORT THEM.

 8 years ago (11-02-2017)

I wanted to support a local business so I gave Butch the owner/manager a shot. SUPER nice when we met and talked about his designers blah blah.

So they supposedly attempted to deliver my flowers multiple times yet didn't call my wife once (even though they had the number). I eventually had to have them deliver it the next day. They came and were flat, partially dead and some were limp. I called and Butch got on the phone cut me off and said "I'm going to talk first" then tells me I am "the kind of people that will never be pleased" and "would prefer we not do business again." He also said he tried to deliver multiple times and didn't charge me more ---UM who charges more when they aren't able to deliver?

Remember - a business, like a relationship - it is measured when things don't go well. How does a business respond in these situations? This one did very poorly.

Yelling at your customers when they have a concern - not a good look.

So much for supporting a small business. If you need flowers close by...buy them from the guy selling them in Suburban station. Better quality and he is super nice.

 8 years ago (11-02-2017)

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