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Reviews, get directions and contact details for Philly Pretzel Factory

Story

Home of the Real Soft Pretzel… Philly Pretzel Factory is the world’s largest Philly-style pretzel bakery and growing. Every day at The Factory, we mix our freshly made dough and hand twist each and every pretzel. From our award-winning soft pretzels to crowd-pleasing party trays, every menu item is guaranteed to be fresh baked and served hot outta the oven!

Address: 691 Rte 130 North, Robbinsville, NJ 08691, USA
Phone: (609) 585-5551
State: New Jersey
Zip Code: 08691


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
We've been here twice in the last 2 weeks, and won't be going back anytime soon. Both times, the pretzels we bought, had the texture and taste of DAY OLD pretzels. I'm fine with day old, but TELL ME that's what I'm buying, especially when I'm expecting FRESH from the oven.
8 years ago (27-06-2017)
I generally love their pretzels, but after witnessing how the dough was handled last week, I'm hesitant to return. As I was waiting for a fresh batch from the oven (about 10 minutes), I watched an employee handle money, get on her phone to look at it for a minute, carry several pounds of dough across her chest (I don't know how clean her shirt is), push the dough into the machine, handle more money, then arrange the dough into pretzel form. Doing all this without washing her hands or with gloves on. The young man that was working the oven had gloves on, but the one person that was actually touching money and the dough did not. I tried calling several times to speak to the owner about my concerns, but no one answers and there is no voice mailbox to leave a message. I hope to see some changes with their sanitation policy, so that I feel comfortable returning for their yummy pretzels.
8 years ago (21-03-2017)
My wife pre-paid the order when she placed it. When I went to pick it up they charged me again. Way to kick up the profit margin!
8 years ago (24-06-2017)
This chain has the best hot(or cold) Philly pretzels you can get outside of Philadelphia!
8 years ago (08-11-2016)
Hot dog pretzels are the best.
8 years ago (27-03-2017)
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