Philly Pretzel Factory

Reviews, get directions and contact details for Philly Pretzel Factory

"We are open!!! Please stop by!!"

Address: 1210 Hamburg Tpke Unit 10 , Wayne 07470, NJ, US

Phone: (973) 694-4400

State: NJ

City: Wayne

Zip Code: 07470

Update Info

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Reviews

This DISGUSTING employee was sitting on the counter top next to a pretzel platter with one hand holding his dirty shoe and with his other hand he was scratching his toes through his disgusting stained sock. Me and my wife made a 180 out of that place, I will make sure to let my family and friends know to stay away from this unsanitary place.

A little slice of Philadelphia in the middle of Jersey in the best possible way. The pretzels are consistently delicious, the staff is kind and extremely competent, and the store is always quite clean. I've noticed the staff taking COVID cautious, which I can certainly appreciate in these troubled times.  I think it's just so quaint how the staff shapes pretzels for the specific holiday. I was able to surprise my family with a pretzel wreath that they ADORED.  Consistently great staff, kind management, and delicious products. Cannot recommend highly enough.

My husband and I have been to Philly pretzel factory multiple times but yesterday there was a worker sitting on a countertop who later took his shoe off and started TOUCHING HIS FEET!!!! I could not belive my eyes so I looked over to my husband who gave me the same look of disbelief. The foot toucher then put his shoe back on, put a pair of gloves on and casually walked over to the counter ready to take our order. If this kinda behavior happens directly infront of customers imagine what happens when no one is watching. Yikes !

I've been in here a few times.  They brought their A game in customer service, and their pretzels are delicious!  My little one wanted cinnamon pretzels but there was a wait for them.  We decided to wait, and they gave us a free order for waiting.   They are also very friendly, and helpful!  Congrats on this store opening...I think you'll be around for a long time!

The pretzels are always fresh and hot. I really appreciate the good prices! Very fair and reasonable. Again delicious food!

Great staff, great prices, great pretzels!

The staff was so welcoming and the pretzels were fresh and tasty!  Think I might be stopping back for a platter for NYE! And maybe a few for myself before then!

If you’re only gonna sell platters on SB Sunday...maybe make a note of it on your website to save someone the trouble of having it yelled at you by your staff. Crazy to think a pretzel place would actually sell pretzels. Promptly crossed off the “must try” list.

This place is absolutely amazing. The pretzels are delicious... and always fresh. All staff were wonderful. Will be back!

Staff and manager are all friendly and helpful. Pretzels are perfect, never burnt.

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Philly Pretzel Factory

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