Philly Steak Factory

Reviews, get directions and contact details for Philly Steak Factory

"New ownership same great food."

Address: 5410 New Hope Commons Dr , Durham 27709, NC, US

Phone: (919) 490-9753

State: NC

City: Durham

Zip Code: 27709

Opening Hours

Monday: 11:00-19:00
Tuesday: 11:00-19:00
Wednesday: 11:00-19:00
Thursday: 11:00-19:00
Saturday: 11:00-19:00
Sunday: 12:00-17:00

Update Info

related searches: Jersey mike, Food near me, Italian Pizzeria, Philly cheesesteak near me

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Reviews

Worst philly I've ever had, bread was hard meat tasted like stew meat and it was almost minced as fine as ground beef. Don't think the owner ever had a philly if they serve that. Absolutely awful cant speak for the the menu items the crinkle fries where good. Worst if all they charged me 22buxs for it plus a 3 dollar tip and they forgot to put mushrooms on it like i asked. Wont be back.

I visited on a chilling rainy day, amd the food hit the spot. I had a small fry and the 12 in Philly Steak with the works. All in all the food was good. I thought that Philly might need a little more spice or salt. I added some of seasoning from the fries probably salt, red cheyenne pepper mix and little bit of table salt it was great. Next time I will not get the lettuce with the Philly but I will be back. One thing I would love to see the option to add some jalapeños to the Philly to spice it up. Otherwise a good no frills place.

This was once my go to stop in Durham. I recently discovered that there are new owners.. It’s not terrible. BUT it’s no where near the Philly that the previous owner would make. The food is definitely different!  Best of luck to the new owner.Food: 2/5

1st time trying this establishment as  I've tried most places on my break. I'm not a fan. I was like Yippy a Gyro and NO it wasn't. Least not one a Greek is gonna appreciate. The meat was chopped  onion. The  French Fries were a nice crinkle style and well fried. The atmosphere was typical sandwich  shoppe and nothing out of the ordinary. The service was absolutely Top Notch tho and the gentleman was friendly and speedy. Thanks but No thanks, once and done

Found this little place when out shopping. It was delicious! The Phillies were amazing! Messy but amazing! Great onion rings as well. The food is made to order so you will have a short wait, but it's worth every minute. Try the homemade baklava as well.. the pistachio was yummy!Dine in: YesOutdoor seating: NoTakeout: Yes

I’ve been here ordered couple times for take out. And I have to say their Philly cheesesteak and fries  taste amazing!  Big portions too! Highly recommend!  Above  was two years ago.  Yesterday Sept. 24th, 2023 below   It seems they have changed ownership. The portion of the foot-long Philly sandwich was great but when I bite in the middle of the sandwich they were a lot liquid oozing out from the chicken meat. Which it made the sandwich break apart. Kinda missy when i ate.  Customer service was great but the price definitely has raised like 15%.  Their large size fries wasn’t as big as they used to.  I will still come but probably not as often as I used to.  The picture that your’ll looking  at was two years ago

I reviewed this place 5 years ago. Have been going here for well over 15 years. Got 2 sandwiches today for me and my son. My son commented that it’s NOT the same as it used to be. There is a new owner who I wanna support but this is my 3rd time there in the last few months and I’m done giving chances. Quality and flavor is not the same. Service doesn’t feel the same. Sandwich is not full like it used to be. Prices are higher. Flavor is gone. Even the fries were disappointing. Way less. Not wrapped the same so by the time you get home they were cooled off. I won’t be back.

mans deserves anything he wants these phillys are the best thing you’ll ever eat. not only that but they serve you with a smile. make sure you wear your stretchy pants because you not leaving hungry. bless this man for having this restaurant!!!!Recommended dishesPhilly Chicken, Philly Steak

For 27 YEARS the owner of this unassuming joint has been serving up hands down the best Philly in the Triangle!  17 years I've been eating here, and never once have I been disappointed.  REAL steak, none of the processed junk, quality cheese, rolls the perfect texture.  Juicy to the point of needing a pile of napkins.  Sandwiches are not just delicious, but also MASSIVE.  A "half" Philly here is bigger than a full at most places.  Really fantastic bang for your buck.

Great place to get Halal food. Friendly staff and quick service.  Dietary restrictions: Halal Food available

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Philly Steak Factory

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