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Phoenix Salon Cherry Hill

  1. Golden Triangle
  2. Cherry Hill Hair Care

Reviews, get directions and contact details for Phoenix Salon Cherry Hill

Address: 926 Haddonfield Rd, Cherry Hill, NJ 08002, USA
Phone: (856) 608-1300
State: New Jersey
Zip Code: 08002


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Reviews
There was no one but me and my young son there, I wanted to be pampered, instead, an old man, I'm assuming the owner, was so annoyed by my 3 year old son, he started yelling at him to be quiet and stand still.... what???? So unprofessional and dirty. Will NEVER go back, will NEVER recommend.
8 years ago (02-10-2017)
Rude, unprofessional people and horrible coloring job!!!!! After spending over $200, I walked out of there with hair looking almost the same as I came with although I was supposed to have an ombre design (black at top with a purple on the bottom). The stylist had my head in the sink for over an hour (after having the dye sit in my hair for an hour) rinsing and then adding more dye to my hair repeatedly (while telling me that my hair is too "healthy" for the dye to take to it). When it was all done, the color could only be seen vaguely in the light. I was told that it would lighten up. After only two weeks, all of the color was washed out (even when using color safe shampoo) and my hair was very unhealthy, dry, and blonde at the bottom. When I called to inform them of the situation, the owner was very rude and advised me that they could try to fix it but I would have to pay for any services done to fix it. When I expressed my frustration and stated that I don't feel I should have to pay them another dime when they got paid over $200 for them to jack up my hair, the owner hung up on me. Not to mention how rude and unprofessional the receptionist was as she and a man were kissing right in the front of the store at the entrance. When I was checking out, I gave the exact amount in cash and then handed her a twenty to ask her for change. I must have confused her with the simple math and she shorted me $5. When I pointed out that I should have received $5 more, she became very visibly frustrated as she began to count the money and eventually very rudely remarked that "it's fine, here you go, just take it, I'll just take the hit" as if I was trying to trick her. I decided to go to a Hair Cuttery just to have them cut it and try to restore it as best as possible and they did an excellent job fixing Phoenix's mess up for about a quarter of the cost!!!! I would never go here again or recommend!!!!!
8 years ago (09-10-2017)
Worst experience ever!!! I wish I have read the reviews before going into this salon. I had a Groupon voucher for myself and for my daughter. The stylist that did my hair was so rough. She was pulling my hair apart. She hurt my scalp badly. My service was not pampering and relaxing, rather it was as if someone was trying to punish me. The whole time she was doing my hair, she was saying you need a keratin and so many other treatments. Your hair is and that. She was so mad that my hair was long and curly. She kept saying that I will have to pay extra since my hair is long. Part of my voucher was blowout and style after the haircut. She did not want to style it, she just air dried it and said I can't do anything else with your hair. She really made me feel as if this was the first time I do my hair at a salon. I get these same services at salons every three months and not once was I ever told anything like what she told me about my hair. Long story short, they insisted that I have to pay an extra $40. Worst experience ever. Please take this review seriously if you do not want a deal breaker and a very discomforting service.
8 years ago (07-05-2017)
》》WORST EXPERIENCE《《 I called because I wanted to buy the $178.00 coupon on Grocupon and I wanted to know if they had time for me the same day .She said on the phone DO NOT BUY THE COUPON,I GIVE YOU THE SAME PRICE. I trusted her. The Lady that did my hair was very sweet but she did NOT do a thing. The Keratin they have is a SCAM!24 hours later my hair are back to be wavy like nothing has not be done. If you have done keratin you WILL KNOW they do not follow the process!!!!! She looked at me at the end and said " This is the best I could have done". Then the other Lady said " Sorry we cannot honor the coupon" and I got PISSED OFF. She have me a discount but I paid $269 For nothing...just an horrible job. Do not go here if u care about your hair.
8 years ago (19-04-2017)
This place don't even deserve one start!! If your thinking about going here please don't. Save your money. I've read nothing but bad reviews on this place but I still decided to give it a try WORST decision I've ever made. My hair looks the same as when I walked in he door I left there hating it. The workers there are so unprofessional they were talking about crack heads an saying how the one girl needed to get a hiv test like wtf! I never write reviews but I had to on this place they will only take your money I shoulda went with my gut. Please please don't go here!!!!
8 years ago (26-04-2017)
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