Picatinny Federal Credit Union

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About

If you live, work, worship or attend school in Morris County you can join Picatinny Federal Credit Union.

Address: 100 Mineral Springs Dr, Dover, NJ 07801, USA

Phone: (973) 361-5225

Website

moc.noinutidercacip@laicos

State: New Jersey

Zip Code: 07801

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Reviews

The Bad: ATM fees are kind of ridiculous, especially when the only ATM in they have in the area is down and you're forced to use another bank's ATM. Online banking is horrendous. Nothing but problems trying to login, there is no easy way to rest/retrieve usernames or passwords.
The Good: I have  2 loans with the bank and I have to say they have great rates and they are easy to work with opening loans, the loan staff is helpful.

 9 years ago (10-02-2017)

The best option for Morris County residents.

 8 years ago (07-07-2017)

Becky helped me with a home loan and an auto loan - and did an incredible job.  She explained everything to me thoroughly and her customer service was GREAT.  I highly recommend PFCU.

 9 years ago (03-10-2016)

I've been banking with this institution for many years now with no problems. I have used online banking, the mobile app, I've tried all their services. Issues started about two years ago I opened a CD and was told what my return would be, boy was that wrong I made pennies compared to the amount that I was originally told.  At the same time I took out a small personal loan (I had to pay them to lend me my own money) to boost my credit, to this day they still have not reported my on time payments nor have they reported that I paid the loan off  faster expected  They have just started to use picture deposit, no warning that they hold the funds for 3 business days, would have been nice to know. Recently they began charging an online banking fee with out my knowledge. 3 months ago I had a small mistake in one of my transactions (more than likely a computer glitch on their end) and had been in complete refusal to fix the problem, and refund me the fees they charged me, I had to go through so many different managers, never getting a call back only to be told that Colleen(manager at Rockaway) was in charge of this, I had to go over her head and finally got the fees returned. Colleen should not be in customer service! I'm sick of this bank and their nonsense. I will be taking my banking elsewhere. I would never recommend them to anyone.

 9 years ago (29-08-2016)

Colleen is the best and helped me with my all my financial problems over the phone. The Picatinny Facebook page has a great response time and helped me in multiple situations! Thank you!

 9 years ago (26-10-2016)

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Picatinny Federal Credit Union

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