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Reviews, get directions and contact details for Pink Rose Home Service

About

Pink Rose Home Service is a home service/remodeling company. No job is too big or too small. From $100 to $100,000

Story

Pink Rose Home Service is a home improvement company. We provide services in all skilled trades: skilled handyman, carpentry, plumbing, electrical, drywall, tile, flooring, painting, staining, windows/doors, bath remodeling, etc. We are also professional builders. Since 1999 we have designed & built hundreds of decks, sun rooms, porches, kitchens, basement remodels, additions and large home renovations. Our smallest jobs start at $100; no job is too small or too big. Our clients consistently rank us as one of the best home improvement companies in Rochester, NY.

Address: 1115 E Main St, Rochester, NY 14609, USA
Phone: (585) 596-0404
moc.esor-knip@ofni
State: New York
Zip Code: 14609


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Reviews
I had an issue with my above ground pool deck sagging, and I couldn't find a pool service or repair person to even come look at it. I contacted Pink Rose, who immediately scheduled an appointment to review the deck and provide an estimate, and then did a great job on a subsequent appointment jacking up the deck and ensuring it was level. They arrived exactly on time both appointments. The work was done completely to my satisfaction, and the final bill (which equaled the estimate), was very reasonable, especially considering they had to bring their own materials. It looks like I have a new pool! I definitely be using them for future repairs, and they proved to me they can handle anything!
8 years ago (18-08-2017)
Had several little projects completed on our home that amounted to a week and a half worth of work. Brent did a fantastic job, explained what was completed each day and how much longer he expected to complete the job. Along the way he found a couple of problems and made the necessary repair to continue his work. To my surprise I was not additionally charged. I will use Pink Rose next project. Again nice job Brent.
8 years ago (11-08-2017)
Apparently...people within the company don't communicate with each other. After a technician came over and gave us an estimate...a totally different technician show up to do the work. He was unaware of the requested changes discussed earlier with his boss. The technician did a nice job with the change in plans on the fly. But for some reason he installed the dual primary light/fan switches to the room sideways rather than cutting a small hole in the drywall and installing the switches in the proper orientation. I contacted the company and was told somebody would be out to remedy the situation. Then the owner called and said they wouldn't. Apparently it was my fault for assuming that the wall switches would be installed in the normal up/down position, but then again I'm just a homeowner. I guess he expected me to watch the technician work and point out issues as he went along. Then owner then made some odd remarks about Wegman's not taking back rotten lettuce and apparently to the owner the customer is NOT always right. So use these guys at your own risk. Now the owner once again sites my expectation of a normally placed lightswitch as a fault of mine....if his excellent installation guy (and he really was GREAT) had bothered to ask me how I wanted the switches placed....a company admitted communication failure... I would have told him to replace and get a new switch box. But he didn't ask...Let me say again...the tech was top notch and I cant' say more about his technical skills...but his knowledge of the customer service end was lacking....not HIS fault....Joe...
8 years ago (16-08-2017)
Outstanding service. They set the level expected. Service person was great. Office communicated well. Price is a little high but they are premium. Prices are less if they come often .
8 years ago (14-08-2017)
We needed several different things done on a house that we are getting ready to sell so decided to give Pink Rose a try. We were very happy with the prompt service and the fact that we could get everything we needed done the same day and by the same person. Jeff was awesome and explained everything very thoroughly then got right to work. Yes, it might be a little more than what you would pay others but the convenience of one stop shopping and the quality of the work made it well worth the cost. We need some work done on our primary home and plan to hire Pink Rose for that work, too!.
8 years ago (24-05-2017)
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