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Reviews, get directions and contact details for Pinnacle Bank

Address: 1403 W Henderson St, Cleburne, TX 76033, USA
Phone: (817) 641-1500
State: Texas
Zip Code: 76033


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Had a very good experience starting out but we run a business with no line of credit so some of our accounts run very dry but money is always coming and going. We were told by one of the bankers when we started banking there a few years ago that anytime the account goes under, we can make a deposit in the ATM before 9 PM and it saves the fee. This was our experience from day one. All the sudden there is a fee incurred when we made the deposit in plenty of time and they tried to say that the fee incurs right away. You can't save the overdraft fee after your account goes under. This has NEVER played out this way. One account we still have open with them was under the same day and we deposited money to save the fee and there was no NSF fee charged. Either somebody is lying to us or there is no predictable way they do it. BUT we were told when we started banking there that deposits before 9 PM saves the fee and that's been the case all the time till this one time. The bankers were not helpful at all or pleasant to deal with when we were trying to figure this out. We are at First Financial now and having a way more pleasant experience. And the staff is 10x more informative and helpful.
9 years ago (14-07-2017)
I've been banking at this location for years. Friendly, professional employees and small town bank at it's finest. Treat you like family whether you are their largest account or their smallest.
9 years ago (19-08-2017)
Tim is amazing. i have been with this bank for 20 plus years i m here to stay!!!
9 years ago (15-05-2017)
Been with this bank since 1999. Very efficient company. Managers are top-notch with a personal home-town banking experience. Class above the Wells & Chase big banks.
10 years ago (16-06-2016)
My bank of choice
10 years ago (06-02-2017)
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