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Pioneer Cleaners & Laundry

  1. Palma Ceia
  2. Pioneer Laundry

Reviews, get directions and contact details for Pioneer Cleaners & Laundry

Address: 2312 S MacDill Ave, Tampa, FL 33629, USA
Phone: (813) 253-3323
State: Florida
Zip Code: 33629


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Reviews
The good: these guys do an adequate job of cleaning and they are open on Sundays-something not common with cleaners in the area. The bad: The reviews here are accurate. Customer service here is lacking. They offer next day service but when I went in two days later my order was still not ready. I didn't have a real problem with that except wanted to know why they didn't just call and tell me it was going to be late. The clerk told me "we don't do that". The manager later verified that. They prefer to waste 30 minutes of customer travel time versus 30 seconds of their own. The manager said that if they called they would be on the phone all day. Apparently they have that many problems. It just makes no sense. C'mon people. Give your employees the power. When I went in on a Sunday, the clerk was just sitting there. Customer service is everything (or not)!
8 years ago (24-07-2017)
Best cleaners in south Tampa. The employees do their best. I come every week and they are always on point.
8 years ago (16-08-2017)
If I could rate them with 0 stars, I would. Worst dry cleaning experience I've ever had. Management is absolutely terrible and do not know a single thing about customer service. I would rather hand wash every stitch of my clothing then ever use them again.
8 years ago (30-06-2017)
Brought in new wrap around skirt to hem,very basic 1/2 hem aND 1 button hole. Showed the young lady where the buttonhole needed to be placed. 6 days, gave extra day from scheduled pick up. NO BUTTON HOLE AND WORKMANSHIP WAS TERRIBLE! $18.00 later! I called right away, she said well IF I even requested a buttonhole, the seamstress isn't in until Monday, so bring it back if we even can do that. OK IF THAT WAS NOT POSSIBLE WHY NOT CALL ME AND LET ME KNOW? This was first time trying your store, trust me after some thought, no way am I coming back Monday or Ever! Ingrid Dettman
8 years ago (14-01-2017)
Michael is a sweetheart we were getting married and I had found the perfect wedding down at the Goodwill it was extremely dirty and had beading that was coming off I had called around and I couldn't really afford to get the dress cleaned because my future wife had cancer and Michael discounted the cost so that I was able to get it cleaned it turned out amazing and the wedding was beautiful thank you Pioneer for making me the most beautiful princess on one of the most important days of my life
9 years ago (19-11-2016)
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