Pizza Shoppe

Reviews, get directions and contact details for Pizza Shoppe

Address: 1805 S Ridgeview Rd , Olathe 66062, KS, US

Phone: (913) 393-1234

State: KS

City: Olathe

Zip Code: 66062

Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00

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Reviews

Took two hours to get pizza last weekend, understood we didn't call ahead. Tried to call ahead this weekend and wouldn't even take my order ahead for dine in or takeout. If you don't have server capacity to have dine in, close your dining room. The person taking my call was very rude. I don't know any place that doesn't want business or tips from a group. Video of how busy the dining area was. Three employees and a server. Empty dining area and we were told we couldn't eat there.

Worst customer service I’ve ever experienced at Pizza Shoppe on Ridgeview in Olathe, KS I’ve been eating here 30 years and will NEVER step foot in this establishment again! My salad had old wilted lettuce I had my daughter take it up to the counter and asked them to take it back since it tasted so horrible and Castle the employee stuck his bare hand in the bowl and ate a bite out of it said it tasted fine and tried to bring it to our table and hand it back to me and was so rude he made my 13 year old daughter cry. He refused to let me talk to a manager or take it off of my bill for a salad I couldn’t eat! Stated I would need to call tomorrow but that his manager won’t care because the food was fine and he won’t care what I have to say. Pizza Shoppe has gone down hill ever since it was sold but today is the final straw for our family. The restaurant was not very clean, the bathroom was awful and overall completely unprofessional customer service and horrible experience! I will be calling the store manager tomorrow but with as horrible of an establishment this is I won’t be surprised if it yields no results! I’d also like to mention that in addition to being extremely rude and disrespectful to me in front of my five young children.. he then got on the phone and was talking bad about me in front of me and then was talking bad about me in front of me and my children and other customers with the other employees. Castle was a disrespectful employee with a horrible attitude. When I said he needed to have better customer service he essentially laughed in my face. No matter what he thinks the salad tasted like to him I could clearly see the old lettuce and it tasted horrible I tried several bites.. I as the customer should never be told something is “fine” when it’s not and I should never be disrespected esp to the point he is so rude to my daughter he made her cry!

Came in over the weekend and oh boy! I'll definitely be back! There was a sign out front that said "Help Wanted" so I assume they are short of staff, but regardless, I got excellent service. I didn't catch the managers name, he had a mohawk, but he was running around back there! They were slammed! Still got served quickly and food was made well.

Last game of the volleyball season we decided to grab some pizza. Was welcomed by a rude employee turning our individual families away stating no parties on the weekend. The restaurant was completely empty. As a business owner I’m shocked at how the employee handled this adversity. 5 families are too much for this restaurant handle without “proper notice”. Spend your money elsewhere.

The manager needs to be fired ASAP. Talking to a woman the way he did the other night is not acceptable. His own employees where embarrassed by his actions. The woman I’m talking about is my wife… he is very lucky I wasn’t with her or I’d be going to jail.

I LOVE Pizza Shoppe pizza which is what this place is. There used to be several in Missouri and they all closed down so i found a couple in Olathe!! The lunch special is a personal sized pizza, salad with their sinature pink dressing if u want, and a drink. The crust is so good and the sauce is great, I have it every time I have a Dr appt out there!!! I highly recommend it. Oh, and I get a pizza to go for me and my husband LOVES the meatball sub!!!

Half of our volleyball team showed up to get pizza after a game. Some ordered ahead. We were told that there were no parties on the weekend. We were turned away when the restaurant was empty.

We just had a pizza party with our kids baseball team and really had a great experience!   The pizza was awesome.  We’ve been coming here for 10+ years and always have loved this place.

Good place, I think the pizza could've been cooked just a bit longer. seemed like the crust was a bit doughy The lunch deal is a great bargain, good pizza, good salad, plus a drink for $8!

Pizza game on point. Went during the busy lunch time got seated and served quickly. Pizza had the perfect crunch and flaky crust. Service was excellent and the lunch deal was a good value.

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