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Reviews, get directions and contact details for Planet Fitness - Columbus (Bethel Rd.), OH

Planet Fitness - Columbus (Bethel Rd.), OH

Story

Planet Fitness is known for a lot of things. We’ve got tons of equipment, clean and spacious locker rooms, and the friendliest staff around. We’re also the home of the Judgement Free Zone®, which is a somewhat fancy way of saying we’re a laid-back environment, where you don’t need to worry about that hardcore attitude you might find other places.
Even better, we’ve also got a pretty great online community where real members share real stories of Triumph. Check it out at planetoftriumphs.com
Just want to know more about this club?
Our location includes:
- Free unlimited fitness training
- Friendly Staff
- Cardio and strength machines
- And a whole lot more
Visit planetfitness.com for all the details.

Address: 2060 Crown Plaza Dr, Columbus, OH 43235, USA
Phone: (614) 538-1200
State: Ohio
City: Columbus
Zip Code: 43235


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The ellipticals are outdated and it seems as though at least three of the cardio machines are in need of repair at all times. The staff are poorly trained as well as the manager. It may be because of their age though. None of them appear to be over 20. When I signed up I specifically asked several times when I would need to cancel my membership to avoid the $40 annual fee. The prepubescent teen told me 2/28. His fellow coworkers did not correct him at the time. 2/26 rolls around and I go in to cancel. They tell me that the guy who told me 2/28 was wrong. It is actually 2/25. I speak with the manager. He says that he knows that his employee was wrong but can’t help me out in any way possible. I wasn’t even asking for the fee to be refunded. I just wanted them to make it right. Whether it be a free upgraded membership or whatever. They could only say that they can’t operate outside the confines of the contract. Terrible business practices.
7 years ago (27-02-2018)
I moved and wanted to cancel my membership. Additionally, my health insurance changed which gave me free access to a different gym. I called and was told I needed to come in in person to cancel. I made it in, my fiance and I filled out the cancellation forms and thought we were good. We were told we would still be billed for the next billing date in October (5 days away). I was a little frustrated by this, but was happy to have the membership cancelled. Fast forward 1 month and I got billed again. Now I'm being blamed because I didn't keep the copy of the cancellation I was never given... Oh, and it gets worse, when I transferred my membership to the Bethel location from Hilliard, it never transferred, it opened another account at Hilliard. I am being blamed for that too. This was the manager blaming me... Poor customer service.
8 years ago (18-11-2017)
These people have very very poor customer service, they do not deserve even one star . I moved out of town and they refused to transfer or cancel my membership. The manager Matthew is very rude ,he need to learn customer service. Now am stuck paying membership which am not using . it feels like highway robbery and they got no shame about it.
8 years ago (20-12-2017)
The worker showed me the place, and she was so kind. She answered all my questions in a friendly manner. The monthly price is 10$ which is pretty cheap excluding the 40$ yearly maintenance fee. She told me that they do not cater body building, but rather focus on fitness. It's a decent place, in my opinion.
8 years ago (22-04-2017)
We did our first workout here today 7:30a to 8:40a - atmosphere was relaxed, yet focused. People just doing their workout with no dramatic behaviors nor exhibitionists. Additionally, it was nice to see everyone cleaning their machines after use. Treadmills were able to quickly switch speeds for running intervals (just punch in the number - no holding down arrow or plus keys required) and the machine didn't hesitate with my 275lb frame. The giant ceiling fans do an excellent job moving air comfortably and after a workout there is a nice space to stretch (not an after thought like at most gyms). Overall, what I most liked (alonged with the atmosphere) was the diversity of the population (age, gender, ethnicity and race) at this gym a nice mix of people which should be welcoming for really most anyone.
8 years ago (06-03-2017)
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