Planet Fitness - Martinsburg, WV

Reviews, get directions and contact details for Planet Fitness - Martinsburg, WV

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Planet Fitness is known for a lot of things. We’ve got tons of equipment, clean and spacious locker rooms, and the friendliest staff around. We’re also the home of the Judgement Free Zone®, which is a somewhat fancy way of saying we’re a laid-back environment, where you don’t need to worry about that hardcore attitude you might find other places.
Even better, we’ve also got a pretty great online community where real members share real stories of Triumph. Check it out at planetoftriumphs.com
Just want to know more about this club?
Our location includes:
- Free unlimited fitness training
- Friendly Staff
- Cardio and strength machines
- And a whole lot more
Visit planetfitness.com for all the details.

Address: 1220 N Queen St, Martinsburg, WV 25404, USA

Phone: (304) 260-0005

Website

State: West Virginia

Zip Code: 25404

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Reviews

Had a 7 a.m. appointment.  Arrived on time only to be told by the person at the front desk, "I think Jared is out sick today."  I asked if she could find out as I had just driven for an hour to be there on time.  She just stood there and looked at me.  No response, no, "I'm sorry for the inconvenience.  I'm sorry no one called you.  Would you like to reschedule?  Is there anything I can do to help?"  Nope.  Just stood there and went back to her cell phone.  Nice.  That's customer service for you.

 8 years ago (16-12-2016)

Horrible experience here. You get charged more than what you are told. I had black membership and it was supposed to be 20 even but it would sometimes be more.  Then when I cancelled after a year they tell me I have to pay for the whole month because I didn't cancel over a week before my due date.  Please take my word avoid these crooks.

 8 years ago (13-02-2017)

Love Planet Fitness especially when we have our trainers.  Get the most from working out with a trainer.

 8 years ago (14-03-2017)

Awful customer service. I'm in the military and left for over seas. I'm back now and I had received a email saying they will waive fees if I want to join again. I went there and talked to a girl stating she's the manager and they said sorry that offer expired yesterday. It's ok. I just went down the street to extreme family family fitness for less a month, and they are installing a pool this year. Stay away from those crooks.

 8 years ago (15-01-2017)

My second day there, had a scheduled time with trainer. Met trainer, he couldn't find my paper work, set me up a different workout schedule, told me I was doing cardio today, put me on a machine he said push start stay 20 min, move to next machine 20 min. Then move to a bike for 10 min and your done.
Not much of an instructor, I'll stay my month I paid for and find somewhere else. Hated it

 8 years ago (09-12-2016)

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Planet Fitness - Martinsburg, WV

Reviews, get directions and contact details for Planet Fitness - Martinsburg, WV

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