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Reviews, get directions and contact details for Planned Parenthood - Iowa City Health Center

Address: 850 Orchard St, Iowa City, IA 52246, USA
Phone: (877) 811-7526
State: Iowa
Zip Code: 52246


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: Planned Parenthood Des Moines, Planned Parenthood North Central States, Planned Parenthood near me, Emma Goldman Clinic, Planned Parenthood of the Heartland, Planned Parenthood locations, Planned Parenthood medical, Planned Parenthood patient portal
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Reviews
I had made my appointment for 2 PM and arrived 15 minutes early to check in. There was only one other person in the lobby, but I ended up waiting an hour to be shown into a room, only to wait another half hour for the doctor to breeze in and out when I told her I had no questions. I came for a prescription, and had even double checked at the front office that it was sent out to the pharmacy. I went to the pharmacy the next day (Saturday) and I was told that I could not pick up my prescription because it was not signed by the attending physician and was therefore invalid. I was told it was simply state law. Which is fine, but I'm frustrated that the staff at this clinic do not seem to know proper protocol concerning writing prescriptions. PP tried to get me to accept their generic at their location, but I had told them that that particular brand has given me bad reactions before and that I would rather go to a different location if it meant getting the brand I am accustomed to. Now I have to wait 2-3 days to see if this will get cleared up, and given the circumstances, it could be worse. But this shouldn't have been an issue in the first place. The doctor should have written the scrip, or at the very least signed the slip before the PA faxed it off. The front office and the PA were really nice and professional, but the wait time for a scheduled appointment during a non-busy part of the day was beyond unacceptable, considering this should've been a ten minute appointment.
7 years ago (16-09-2017)
The Iowa city clinic is over an hour of a drive from my hometown, but I decided to stick with PP because of exceptional service from prior visits. The website information states that the clinic is open at 8am and that walk ins are welcome. When I showed up as a walk in, I was informed by the receptionist that walk ins are not quite welcome and that the clinic doesnt see patients until 1pm. I was bewildered and when I began to ask questions as to why the website provides information that theyre not abiding by, her response was "we're not that kind of clinic until 1pm" I had to make an actual schedule with the clinic and when I followed up the next day the clinician proceeded to give me false information that my insurance covers all or most costs, only to be retold that it does not. The whole front office seems to be devoid of the ability to honestly communicate any information that a patient deems as important. Although my clinician was polite and made me feel at ease, I feel that the receptionist who is an older woman made my whole experience with Planned Parenthood a very negative one based off of her personal opinions that alter her ability to provide decent service to the clinic.
7 years ago (01-08-2017)
They did a great job! I walked past those stupid protesters, and when I walked in I checked in and was greeted by a nice receptionist! All of the nurses and doctors there are very nice and helpful! Very colorful and diverse staff! My procedure went well, and they took care of me and made sure I had everything I needed! I feel like they need more funding for Planned Parenthood, as they helped me and everyone who goes there. Whether it's std screening, birth control/information, planned parenting, counseling, or abortion, I felt like they really do care. And I'd tell them thank you again if I could.
10 years ago (26-08-2015)
I went to get my std testing and ask for birth control options . I was late to my appointment so I did a walk in instead ( date :March 28 2016. At the plan parenthood iowa city center .) The lady at the front desk (I believe her name was Lisa ) was very kind to me and helpful . She was very sweet and helped explain any questions I had . I had to fill out alot of paper work but it helped a lot and luckily the services I recived were waived / free . A employee (forgot her name ) also took a sample of my urine and helped explain birth control options . She was really sweet and helped me so much! I would have gave plan parenthood a 4 star rating however because of a very rude woman who did my vaginal exam and took my blood . I am giving them a 3. This woman I believe is named Christina/Christian . She had no manners and even though I was nervous she did not comfort me nor have any compassion in her . To me she seems like someone who hates her job, is snobby and hates interacting with people. The pelvic exam hurt SO MUCH and I was literally in tears but that didn't seem to bother her . Honestly I don't think I will ever go here again . And if I were to go again I most certainly do not want to have "Christina " or whatever her name is work with me . Other than that plan parenthood is great if you need testing , exams and or birth control options . You'll run into bad people and good .
9 years ago (29-03-2016)
One star is still to high of a rating. Lets start with they leave your personal information out in view all weekend and wait a whole month to tell you your information was left out and potentially stolen. If you want to get into more minor things the entrance is hidden behind a dumb fence so unless you know exactly where it is you'll likely drive past it.. Also don't go unless you know for sure what birth control you might want. The doctor is in such a hurry she's not that willing to talk with you about what is available and puts you on a pill known for certain side effects after asking you if you have a history of them and you clearly state you do have a long history of certain ones. If you find none of that bothersome though feel free to enter at your own risk. I only went the once and will never go back.
10 years ago (03-08-2015)
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